Senior Telecom/Network Engineer 80-100%

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

In this role you’ll operate, support and deploy the security and telecommunication infrastructure of HSBC in Switzerland.

Are you interested? Do you have a good experience and knowledge of all aspects of IT security and telecommunications data networks? Do you enjoy to be part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

You’ll be the technical Telecom contact to support our project management teams, service owners and IT security team in Switzerland.

In this role you will:

Network infrastructure operation and life cycle management:

• Integrate, operate and support the HSBC Switzerland network: Firewalls, Internet Proxies, VPN, as well as conventional network equipment (switches, routers) with the assistance of the Global Telecom team or the External suppliers
• Work with the HSBC Global engineering team to deploy locally the infrastructure in line with Global standard and keep our infrastructure up to date according to the HSBC Global versioning.
• Contribute to adopt cloud solution to support our infrastructure where relevant, according to the HSBC Global standard and in line with the Switzerland regulation.

Project Delivery and Capacity Planning for IP Network Security and the Internet infrastructure:

• Convey project delivery in Switzerland from inception through completion by coordinating various stakeholder such as the HSBC Global engineering team and External suppliers.
• Align Telecom infrastructure with group standards when possible. When not, contribute to find alternative that complies with local regulation.
• Guarantee stability and reliability of the Telecom infrastructure through thorough change control process.

Support:

• Be the first and second level support for technical problems and issues regarding the HSBC Switzerland network infrastructure. Be responsive to problems and ensure that all problems are resolved speedily and accurately, either by fixing them directly or engaging with any relevant third parties.
• Participate in the out of hours (24 x 7) on call support
• Have as minimum a basic understanding all of the network infrastructure products supported by the team and being able to reach out for support to the right next level support (Global team or suppliers).
• Ensure the change management, incident management and problem management procedures are adhered to when implementing changes or resolving telecommunications incidents or problems.

Requirements:

• Bachelor degree in IT engineering (within Network/Telecom would be an asset) or equivalent and experience in network infrastructure operation. Experience with Checkpoint firewall and cisco ACI is an asset.
• Windows, Unix & Linux system administrator basic skills. These are necessary to understand the network needs of our system administrator colleagues.
• Good general cultural background of the computer science ecosystem. Being in charge of the network means interacting with many different computer professionals. Understanding their languages is key to a successful network implementation and even more important during tricky problem troubleshooting.
• Understanding of the OSI network model, from the lower network layers up to the application layers. These competencies are required for assisting application troubleshooting or benchmarking with our network sniffing technologies.
• Agile qualification would be an asset.
• A good understanding of English (verbal and written)
• Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.
• You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include:

• Health & meal allowance, public transport or (e-)bike allowance
• Our family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave & 26 weeks’ maternity leave
• Emergency Childcare with the Red Cross, free of charges for HSBC employees.
• Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave,
• Accident insurance (private coverage) paid by the Employer, attractive Pension Scheme

We’ll give you a huge range of resources that support your mental, physical and social well-being, including:

• Various sports and leisure activities organised by the employees for the employees.
• The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

Please apply via our careers website at the following link: https://mycareer.hsbc.com/external

For further information on building your career at HSBC, please visit: www.hsbc.com/careers