Associate Manager, Retail Franchise Network - Luxury

For one of the leading Luxury watch & jewellery
houses with offices in Geneva, we are currently seeking their future Assistant
Manager contributing in overseeing the worldwide Franchise Retail network of
the Brand.

MISSION
 

• Increase the sales and operational excellence of the brand Franchise
  Boutiques worldwide by deploying various commercial initiatives & sharing the
  internal retail best practices.
  
• Support on all marketing, sales and back-office work involving Franchise
  Boutiques.
  
• Engage in any sales or promotional missions when needed, including
  extensive business travels centered around events and Boutique activities.
  

ABOUT US

RETAIL Experts is the leading
Luxury Recruitment Experts in Switzerland, operating locally and
internationally. We specialise in Luxury Retail, Wholesale and e-Tailing,
addressing the recruitment needs of companies active in Luxury and Premium
Consumer Goods, covering all professions, from junior associates to senior
executives, providing Permanent as well as Interim placement solutions.

POSITION

Sales Supervision

• Ensure the achievement or over achievement of the global Franchise Boutique objectives,
  in close collaboration with the Global Franchise Boutique Director.
  
• Contribute to achieving sales goals of Franchise Boutique partners, through
  specific missions or assignments at the POS, by extensive travels.
  
• Set targets with management on collections and monitor achievement.
  
• Assist in monitoring the Franchise Boutique core product range coverage implementation
  and replenishment in close collaboration with the sales managers worldwide.
  
• Interact with key Franchise Boutiques to share information, initiate sales
  activities, plan events, etc. 
  

Sales Training

• Develop and deploy tools for Franchise Boutiques and share them with the
  corporate trainers around the world. Ensure the necessary follow-up to guarantee
  a lasting impact.
  
• Play a key role in organizing Franchise Boutique seminars in collaboration
  with other HQ colleagues.
  
• Work closely with HQ Watch & Jewellery teams.
  
• Support the Franchise Boutique sales associates and strengthen their
  selling skills.
  
• Keep all Franchise Boutique best practices up-to-date and accurate.
  
• Identify specific training needs within the network.
  

Events & Exhibitions

• Participate at all major exhibitions to contribute in generating sales
  (incl. Watches & Wonders, Pre-W&W, major international events, etc.).
  
• Finalize all Franchise Boutique presentations prepared before partners'
  visits at HQ.
  
• Supervise the implementation and success of travel collections geared to
  support our key Franchise Boutiques.
  
• Create & collect post event reports for all Franchise Boutique events
  & exhibitions, to be shared internally as best practice.
  

Subsidiaries & HQ Support

• Monitor Franchise Boutique visual merchandising (either via POS/market
  visits or from the office via mail exchanges with the sales & marketing
  teams at HQ or in the subsidiaries).
  
• Play a key role in supporting sales of the subsidiaries when organizing
  events with their key Franchise Boutiques.
  
• Play a key role in supporting the preparation of collections for major
  international events like Doha & Bahrain Jewellery fairs.  
  
• Work hand-in-hand with the subsidiaries and the client experience
  coordinator to organize and lead various HQ factory Manufacture visits every
  year.
  
• Prepare a quarterly global boutique report dedicated to Brand Franchise
  Boutiques.
  

KPI's

• Achievement of Franchise Boutiques sales targets per region and per
  collection.
  
• Preparation and attendance of set number of Franchise Boutique events every
  year
  
• Achievement of goals set for assigned missions each year, e.g. direct sales
  generated, etc.  
  

PROFILE

• Proven track record of Luxury retail experience (possibly
  both Instore and at HQ)
  
• University degree or higher education, e.g. in watchmaking
  or similar
  
• Watch & Jewellery training & sales experience
  (minimum 2 years)
  
• Proficiency in English and French a must. German,
  Arabic or Asian language skills would be an advantage
  
• Excellent skills with Ms Office, especially MsExcel
  and MsPowerpoint
  
• Strong interest in watchmaking & jewellery, and good
  knowledge of the industry
  
• Strong analytical / financial skills
  
• Ability to work as part
  of a team and connect across the organisation
  
• Flexibility on daily
  tasks, with the ability to prioritize
  
• Strong communication/presentation
  and organisational skills
  
• Self-driven and creative
  at finding solutions and improving existing processes
  
• Ability and power to
  'close' sales in different cultural environments.
  
• Keep an elegant appearance at all time
  
• Up to 25%
  estimated travel time (worlwide)
  

Joining our client's will not only offer you an amazing career
opportunity, it will also allow you to shape the future of our client's Franchise
Boutique network globally, while instilling the teams with best practices and
Savoir-Faire in today's Retail space.

Be the driving force of this strongly evolving business at our client's
by submitting your application online with the usual documents.