EXPEDITION - Specialist in Ornithology of the Great Lakes

Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.

With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication’s 2022 Readers’ Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World’s Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.

PURPOSE OF POSITION

Viking Expedition is a new leg of Viking Cruises to deliver expedition cruises in destinations previously not operated by Viking Cruises. The Specialist is a senior and role onboard Viking’s expedition vessels and a key member in the delivery of Viking’s Enrichment Program by delivering presentations, workshops and guiding interpretative walks and hikes on shore or by mingling in guest areas on board, encouraging and facilitating an environment of informal education.

The specialist will be part of a world class team of expedition staff members.

YOUR RESPONSIBILITIES

Professional Skills

Strong leader, team player and an inspiration to others

Ability to structure complex tasks

Fantastic communication skills

Knowledgeable about expedition operations

Works well under pressure

Smart, presentable, friendly and excellent people skills

Good computer & Microsoft Office experience (Excel, Word, PowerPoint, etc)

English speaking and writing to a high standard

General Duties

Prepare and conduct formal enrichment lectures, “Ted-x style” talks and informal workshops

Lead walks, hikes or drive zodiacs as per instructed by the Assistant Expedition Leader

During off-ship activities, act as an interpretative guide, engaging guests and enhancing their experience

Socialize and be visible in guest areas as often as possible

When assigned, write a short blurb reflecting the day’s experiences for marketing or other purposes

Assist with embarkation and disembarkation duties as necessary

Assist in any other general duties assigned by the Expedition Admin Team

Be a role model by leading by example.

Mindset and Values

Be well groomed and of professional personality and focused on delivering 100% satisfaction

Enthusiastic and proactive, loves to share his/her knowledge

Communication & Coordination

Your profile

Good administration & organization

Proactive problem solving

Teamwork and good communication

Well organized, efficient and positive

Understand guest needs

Time management

Reliable

Proactive in upholding Viking standards of excellence

Marine Radio Operator’s license or equivalent

Small boat license (RYA Powerboat level 2 or equivalent) – advantage

Guidelines and Regulations

Implement Standard Operating Procedures & STAR Service Standards within the department.

Ensure appropriate appearance and clothing according to the updated Grooming Standards.

For work in Polar Regions: have passed the appropriate and most recent field staff online assessment of IAATO/AECO.