Business Analyst in Tax in Application Management Services (AMS)

Business Analyst in Tax in Application Management Services (AMS)

• Full-time

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

The Tax team in the Application Management Services is responsible to provide application maintenance and small enhancements services for the functional area for our CH/FL SaaS clients.

The Tax team provides the Tax statements respectively supports the tax generation for the relevant jurisdiction of the clients in close collaboration with the Back-Office department and external 3rd party. Tax team also support 3rd Level organization providing analysis, feedbacks, and priorities.

Your key tasks

• Provide application management and support for the Tax topics
• Categorize, analyze and reproduce client issues
• Provide workaround for incidents
• Manage and address request of information and service requests
• High level analysis of small enhancements in close collaboration with clients and other stakeholders (i.e. other internal teams or 3rd party providers)
• Liase with the development teams for implementation of bug fixes and detail analysis, estimation and implementation of small enhancements
• Ensure high quality service to the customers in terms of reliable delivery and efficient communication

Qualifications

• University degree in Computer Science/Physics/Engineering/Mathematics or comparable education
• At least 4-5 years of work experience in the fintech or financial sector
• Business know-how in Tax Regulations (CH, LUX, UK) is a strong advantage
• Strong analytical, problem solving and conceptual skills
• Excellent client-orientation and communication skills
• Fluent in spoken and written English
• German or Italian or French language skills are considered as a plus

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

LI-Hybrid