Platform Success Engineer Building X 80-100%

Who We Are

With technology, software and services for smart buildings, we transform the everyday for everyone. By combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their operating costs and create world-class occupant experiences for their people. It's not just about improving buildings - it's about creating efficient, safe, adaptable and sustainable environments, which improve the way the world lives and works.

The digital transformation of buildings is a fast-changing, dynamic sector, and it needs more than just great technology - it needs great people, too. We know a business only thrives if its people are thriving, so at Siemens we put our people first.

Within our buildings business, our diverse global team will support you through your career, and challenge you to grow in new and exciting ways, as we transform the world's infrastructure.

In our quest to revolutionize the world's infrastructure, we're seeking a Platform Success Engineer for our Buildings - Software team, within our Smart Infrastructure Business.

Come and join the Building X Platform Developer Enablement Team. Building X is a scalable digital building platform to digitalize, manage and optimize building operations, allowing for enhanced user experience, increased performance, and improved sustainability.

The Developer Enablement Team empowers BX developers to leverage BX Platform Core Cloud Services effectively and autonomously through education, support, tools and resources, enabling them to build scalable, resilient, and efficient cloud-based solutions.

Our shared journey could take you anywhere...where would you like to go?

The Role

The Building X Platform Developer Success Engineer will play a key role in enhancing the developer experience for users of the Building X platform. This role is dedicated to supporting developers as they integrate, build, and deploy solutions on the Building X platform, ensuring a smooth and efficient development process. The Developer Success Engineer will act as the bridge between the platform's technical capabilities and the developers utilizing it, providing guidance, support, and best practices

The ideal candidate is passionate about technology, developer advocacy, and has a strong background in software development and platform engineering. They should be a problem-solver who thrives in a dynamic environment and enjoys collaborating with cross-functional teams to drive product improvements and elevate the overall developer experience

Location: While our preferred location is the Siemens Smart Infrastructure headquarters inZug, Switzerland, we are open to candidates based in other key locations within the EU, USA and APAC

Your new responsibilities

• Provide expert technical support to developers building on the Building X platform, ensuring they have the guidance and resources needed to successfully develop, integrate, and deploy solutions
• Conduct hands-on debugging, code reviews, and troubleshooting for complex issues encountered by developers
• Create and maintain developer guides, API documentation, tutorials, and other resources to enhance the learning experience and ease of development
• Collaborate closely with Developer Advocate and the engineering and product teams to identify and prioritize enhancements, bug fixes, and feature requests based on developer feedback and usage patterns
• Build sample applications, proof-of-concepts, and demos to showcase the platform's capabilities and provide developers with code samples and templates for common use cases
• Work with Solution Design and Customer Success teams to ensure that developers have a seamless experience throughout their journey with Building X

Your talents and experience

• Bachelor's degree in Computer Science, Engineering, IT, or a related field
• 10 years plus of experience in a similar role
• Strong understanding of software development concepts, programming languages, web technologies, APIs, cloud platforms and developer tools
• Genuine empathy for developers and a strong desire to advocate and support their needs within the Building X Platform
• Experience working in a complex environment, working with multinational teams across the world.
• Experience providing support to developers, from solution design to coding
• Ability to explain technical concepts clearly and engage with developers and cross-functional teams
• Open-minded, people and service oriented. Able to establish partnerships, collaborate with external organizations, and represent the organization positively in the developer community
• Desire to learn about state-of-the-art Technologies, Methodologies and Cloud
• A genuine passion for technology, innovation, and the developer community
• Fluent in English
  
  

Employee benefits

• 2-3 days per week of mobile working is standard
• Mobility allowance
• Varied further training opportunities
• Access to employee share programs
• Further information about employee benefits can be found here
  
  

What it's like working for us
We place significant emphasis on fostering an inclusive and flexible working culture that encourages everyone to be their authentic selves. Equal opportunities and diversity are important to us and contribute to an enriching corporate culture. We actively embrace mobile working to provide every colleague with more autonomy and the chance to achieve a good work-life balance. Learn more here

Frequently asked questions and contact information
Here you will find a collection of frequently asked questions and a way to contact us directly.

I look forward to receiving your application

Olger
Talent Acquisition Partner

Information for recruitment agencies: Siemens is not accepting applications from recruitment agencies for this position. Thank you for your understanding.