EUC/ITeSS Champion S.V.P.- C14 - TAMPA

The Tax EUC/ITeSS Champion provides strategic oversight, guidance and support related to End User Computing (EUC) and IT Enabled Smart Solutions (ITeSS) policy compliance, execution, and maintenance across the Citi Tax function globally. The individual should possess an in-depth understanding of EUCs/ITeSS use cases and Operational Risk management, with a good understanding of the financial industry. This role will have responsibility for supporting all aspects, phases and strategy related to the EUC/ITeSS Framework and end-to-end EUC/ITeSS lifecycle. The role requires a broad and comprehensive understanding of the different policies, systems, and practices relevant to the function, as well as practical experience with multiple business cycles.  This role is global in nature and will support and partner with various cross functional stakeholders, including Finance, Technology, Risk, Independent Compliance Risk Management, and Internal Audit. Excellent communication skills are required to influence a wide range of audiences.

Responsibilities

Included, but not limited to:

• Provide oversight, guidance, and support for Tax EUC/ITeSS governance, including principles, policies, standards, procedures, and best practices related to identification, registration, assessment, maintenance, monitoring, and risk reduction/retirement.
• Partner effectively across the firm with key teams to drive the tools and capabilities including EUC/ITeSS Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities supporting the EUC and ITeSS Lifecycle.

• Point-of-Contact and Coordinator for a wide range of EUC/ITeSS related initiatives, projects and deliverables, especially those related to Regulator requests/requirements as well as internal First, Second and Third Lines of Defense challenges and audits.
• Administer First Line of Defense Credible challenge of EUC/ITeSS use cases.
• Disseminate EUC/ITeSS guidance as shared by the EUC Enterprise Governance Team
• Perform oversight of adoption of EUC/ITeSS EMPs/SMPs/ARCMs and provide information to support monitoring of EUC/ITeSS controls in alignment with the MCA ARCM requirements.
• Lead Function level engagement on tooling implementation and enhancements, testing, and training.
• Support the role of Accountable Business Owner (ABO) for Tax EUCs/ITeSS use cases.
• Partner with all Lines of Defense to ensure controls relating to EUCs/ITeSS use cases are operating effectively.
• Engage with leaders and key stakeholders to drive and ensure EUC agenda progress.
• Perform in-business Quality Assurance reviews of EUCs/ITeSS use cases.
• Help facilitate Second and Third-Line business monitoring and periodic reviews.
• Identify and evaluate issues, including assessing root cause analysis to support the development of effective Corrective Action Plans (CAPs), Risk Exceptions and corresponding timelines.
• Support the validation and closing of issues and CAPs, validation of supporting documentation used for closure and engaging risk partners across all three lines of defense.
• Assist with the execution of Transformation related deliverables, including reviewing, assessing supporting documentation, and engaging risk partners across all the lines of defense.
• Engage in strategic initiatives, including collaboration with key stakeholders and risk partners across all the lines of defense.
• Provide risk and control guidance in accordance with Enterprise Risk Management Framework
• This is a global role that will work with senior Tax leaders and their teams across all jurisdictions as well as interface with other businesses and functions as well all lines of defense.

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Qualifications

• Strong understanding of an Enterprise Risk Management Framework and of the EUC Governance Framework for Citi.
• Extensive knowledge of, and experience with, Citi’s End User Computing and IT Enabled Smart Solutions (ITeSS) Policies, Standards and Procedures, as well as EUC Governance Programs and related support & guidance teams.
• Demonstrated excellence at collaborating with colleagues and stakeholders to both guide and ensure EUC/ITeSS policy compliance and best practices. 
• Desire and Ability to be point of contact for stakeholders – identifying and understanding needs to drive decision- making/resolution in a collaborative approach which includes vetting/troubleshooting.
• Ability to partner with stakeholders to validate draft action plans in support of regulatory requirements/commitments or initiatives.
• Proficiency at measuring policy adherence and remedial action follow through associated with Policy adherence.
• Robust understanding of an effective control environment, including control design and operating effectiveness
• Strong problem-solving skills; comfortable tackling complex problems by breaking down into manageable portions.
• Ability to work in a fast-paced, dynamic, and global environment, including strong communication, facilitation, and consensus-building skills.
• Detailed oriented, including strong organization and project management skills to meet strict deadlines.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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