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Smooth, professional recruitment
5.0
- Job description5.0
- Application process5.0
- Personalized answer5.0
- Response time5.0
18 December 2024December 2024
What works well?
Clear recruitment process, transparent deadlines. HR team always pleasant and attentive.
What could be improved?
Many thanks to the recruitment team for their professionalism and efficiency. Fast and transparent process.
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Bof
2.0
- Job description1.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
08 December 2024December 2024
What works well?
The jobs on offer are almost always permanent, which is nice.
What could be improved?
To be honest, my experience wasn't positive at all. Lack of communication, almost non-existent follow-up, and the recruiters didn't really seem to listen. I expected better!
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Bad HR team
1.0
- Salary and benefits1.0
- Management style1.0
- Working atmosphere1.0
- Career opportunities1.0
15 November 2024November 2024
What works well?
The atmosphere is good among colleagues, but distrustful of certain managers, HR and the school management. The climate is not very good, and several examples among employees have shown that it's better to keep quiet. The 7-week vacation is a good point, except that you can't take it whenever you want - at least 5 weeks are compulsory. Meals are marketed as free, but they're not. It's always a good idea to say you work there, and it makes for a lot of networking. A lot of people now know that the atmosphere is bad over there and I get a lot of questions about it, so I often have to embellish.
What could be improved?
I'd found the recruitment process unreliable; I'd been asked to speak English to check my skills, which surprised me when I discovered that my N+1 spoke very poor English. The recruitment process took a long time, I thought I'd been forgotten, and HR were never contactable. Once I needed an intermediate certificate, which took 4 months! Students complain a lot and you often hear "for the price we pay". It's very hard to deal with the fact that they're disillusioned, especially in the first year when they literally have to run the school and produce meals for the staff (who are supposed to be free) and the other students, only to have to pay full price for everything they consume even though they produced it. Students have to take on this role for 6 months and then leave for a 6-month internship in the hotel business, while the vast majority of them have no interest in the hotel business and won't work in it afterwards (a very small percentage of students will end up in the hotel business), the school itself has changed its name and seems to have renounced the hotel business but its system only works with students as free labor who pay to do this! I find it very hard to keep up the marketing rhetoric I'm asked to have when I'm in empathy and compassion with them every day. I think you have to have an executive-type job to enjoy working there.
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Employer comment
12 December 2024December 2024
Thank you for sharing your experience. I appreciate your feedback and value the opportunity to address your concerns. I am taking this opportunity to share a few elements of response below and would like to invite you to connect with HR, your manager or myself directly to share further details and help us address these issues. • Meals on campus are provided at no additional cost to employees, but legal VAT requirements mean a nominal, prepaid amount is adjusted annually. • Our students train across campus operational stations under faculty guidance as part of their experiential learning. While this approach can be demanding, it’s designed to equip students with real-world skills applicable beyond hospitality. Moreover, EHL is committed to listening to students via various feedback sharing avenues organized internally and, as an organization, our faculty is continuously looking at ways to evolve our programs to better reflect students' interests, educational evolutions and employer needs. • We acknowledge the challenges in recruitment timelines and administrative delays and are actively working to improve responsiveness and efficiency. Should you wish to gain clarity on the challenges you exposed through your experience, I am happy to have a conversation with you. Thank you again for your feedback—it’s critical to our ongoing efforts to improve. Regards, Sonia C. Director People & Organization
A beautiful wrapping for a very different reality
1.0
- Salary and benefits1.0
- Management style1.0
- Working atmosphere1.0
- Career opportunities1.0
07 November 2024November 2024
What works well?
The company's external image remains impressive, and the school's reputation gives it a prestige that attracts applicants and employees alike. Colleagues are, for the most part, committed and competent people, who do their best despite often difficult working conditions.
What could be improved?
Internally, there's a noticeable gap between official communication and day-to-day reality. Although the company uses slogans about well-being, empathy and transparency, managerial practices are often unsatisfactory, lacking in humanity and employee recognition. Human Resources do not seem to be at the service of employees, which creates a climate of mistrust. In the event of a problem, it is difficult to turn to them, as this could exacerbate the situation, with the person reporting the problem becoming the problem in their eyes. Promotions sometimes seem to be determined more by personal relationships than by skills or merit. This is regrettable. In conclusion, if appearance appeals to you, be aware that reality can be disappointing. The company's stated values are difficult to put into practice, and experience within the company doesn't match the attention you'd expect from an employer of this stature.
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Employer comment
03 December 2024December 2024
Merci d’avoir partagé votre ressenti ainsi que vos frustrations. Les difficultés que vous pouvez rencontrer au quotidien sont au cœur de mes préoccupations. Sachez que je suis là pour en parler avec vous personnellement et que chaque situation soulevée est prise avec sérieux et confidentialité. Je vous encourage sincèrement à me contacter directement en interne, ou à vous tourner vers notre Personne de Confiance Externe si cela vous semble plus approprié. J'apprécie par ailleurs pleinement le fait qu’il ne soit pas toujours facile d’aborder des situations délicates, et je vous remercie sincèrement pour cette démarche. Vanessa B.
A little disappointed
1.0
- Job description1.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
24 October 2024October 2024
What works well?
The benefits look great, but watch out for the 'free' meals that will be deducted in part from your 13th salary, which is never mentioned.
What could be improved?
I think we need more communication and clear recruitment processes. I would have liked to know how long it would take. How long before I'd hear back. And how to improve my application. I missed the communication!
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A Disappointing Recruitment Experience
1.0
- Job description1.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
18 October 2024October 2024
What works well?
For those considering applying there, I would recommend proceeding with caution. My experience showed a lack of transparency, follow-through, and respect for candidates. In its current state, I cannot recommend EHL as a place to seek employment unless significant changes are made to their recruitment process.
What could be improved?
I recently applied for a job at EHL, expecting a professional and respectful process, especially given the company’s prestigious reputation. Unfortunately, my experience fell far short of expectations, and I feel compelled to share this review in hopes that it will encourage some reflection and improvements. The interview itself was overly formal, focusing on superficial and generic questions that didn’t allow me to demonstrate my true skills, competencies, or motivation. Instead, I felt like they were waiting for a rehearsed speech rather than than evaluating my capability to fulfill the role. The questions felt outdated and irrelevant, more about formality than substance. Besides, the post-interview process was equally frustrating. I went through an interview but was left in the dark for months afterward with no communication. Despite being told I would hear back soon, I never received any updates. When I reached out to the HR team led to no response, making me feel completely disregarded as a candidate. This experience raises serious concerns about the company's recruitment practices and how they align with the values they claim to uphold, such as empathy and respect. A recruitment process should mirror an organization’s culture and values, but in this case, it felt mechanical, disrespectful, and finally disappointing.
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Red Flag
1.0
- Job description1.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
17 October 2024October 2024
What works well?
On the outside, it's enviable, but given the way I've been treated, it's a huge red flag for me!
What could be improved?
I went for an interview and never received a reply, despite my emails and calls. No answer! Dehumanizing recruitment process.
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La 1ère impression est toujours la bonne
5.0
- Job description5.0
- Application process5.0
- Personalized answer5.0
- Response time4.0
15 October 2024October 2024
What works well?
Après un entretien en visio, je passe le 2ème sur place à l'EHL et la 1ère impression est waouh quel lieu magnifique. Les réceptionnistes sont polies et avenantes. L'entretien est plus une conversation entre plusieurs personnes ce qui met à l'aise le participant. Ensuite, j'ai fait une petite visite des lieux qui m'a permis de redécouvrir cette école réputée et l'ambiance qui y règne. Tous ces aspects m'ont conforté dans l'envie de travailler dans cette entreprise.
What could be improved?
Je n'ai pas passé assez de temps pour avoir l'opportunité de voir des points à améliorer..
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Service ressources humaines
5.0
- Salary and benefits5.0
- Management style5.0
- Working atmosphere5.0
- Career opportunities5.0
13 October 2024October 2024
What works well?
Je tenais à remercie le service des ressources humaines qui m’ont permis d’intégrer cet établissement mondialement connu et d’avoir un poste permanent, je suis très heureux de commencer cette nouvelle aventure et surtout de collaborer avec des personnes passionnées.
What could be improved?
L’atmosphère est st tellement agréable et un sens du service et de l’écoute lors de mon passage
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Processus de recrutement trop long, à améliorer
1.0
- Job description3.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
11 October 2024October 2024
What works well?
Je n'en sais rien, il semble tout simplement évident que le processus de recrutement doit être revu et amélioré.
What could be improved?
Contrairement à la plupart des avis sur Jobup concernant le processus de recrutement (qui sont d'ailleurs très surprenants, et étonnamment nombreux...), voici ce que j'ai à partager pour ma part : - Critères de sélection flous - Processus de recrutement trop long (3 entretiens !?) - On teste notre anglais alors que le recruteur ne le maîtrise pas... c'est questionnable - Manque de feedback constructif - Pas suffisamment de prise en compte de l'expérience professionnelle
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Overall ratings
- Management style2.2
- Salary and benefits2.9
- Career opportunities2.3
- Working atmosphere2.7