EHL Group

Good advantages, delicious meals (and free!), and beautiful people.

As a working environment EHL is professional and friendly, also, people are caring and willing to help.

EHL stands out for its efficient service organization, fostering a harmonious working environment. Colleagues are friendly and caring, contributing to a positive and collaborative atmosphere. In addition, the company makes a point of valuing sustainability, performance and continuous improvement, thus ensuring an environment conducive to professional fulfillment and excellence.

Everything is going well for me at the moment, nothing to add. A big thank you to the HR department for their confidence in my application.

The work culture at EHL Group is one of its strongest assets. It fosters collaboration, innovation, and excellence, making it an environment where professionals can thrive. Growth opportunities are readily available for those who are proactive and driven to contribute beyond their immediate role. Additionally, the systems and operational framework are well-structured and in sync, ensuring clarity and efficiency across all processes—from recruitment to onboarding and daily operations. This level of organization enhances productivity and allows individuals to focus on meaningful contributions rather than navigating bureaucratic challenges. For anyone looking to grow within a dynamic and forward-thinking hospitality ecosystem, EHL Group provides the right foundation.

While the current structure ensures clarity, streamlining the way information flows between teams could further accelerate processes, enhance agility, and improve overall efficiency. Faster exchanges of key insights and decisions would empower teams to act more swiftly, ultimately benefiting both internal operations and external stakeholders. With EHL’s strong foundation and commitment to excellence, refining this aspect would further reinforce its position as a leader in hospitality education and innovation.

The recruitment process at EHL has been efficient and courteous so far. I particularly appreciate the quick responses and the professionalism of the team, which create a very positive impression.

Providing clearer timelines or expectations for the next steps would enhance the candidate experience even further.

Clear recruitment process, transparent deadlines. HR team always pleasant and attentive.

Many thanks to the recruitment team for their professionalism and efficiency. Fast and transparent process.

The jobs on offer are almost always permanent, which is nice.

To be honest, my experience wasn't positive at all. Lack of communication, almost non-existent follow-up, and the recruiters didn't really seem to listen. I expected better!

The atmosphere is good among colleagues, but distrustful of certain managers, HR and the school management. The climate is not very good, and several examples among employees have shown that it's better to keep quiet. The 7-week vacation is a good point, except that you can't take it whenever you want - at least 5 weeks are compulsory. Meals are marketed as free, but they're not. It's always a good idea to say you work there, and it makes for a lot of networking. A lot of people now know that the atmosphere is bad over there and I get a lot of questions about it, so I often have to embellish.

I'd found the recruitment process unreliable; I'd been asked to speak English to check my skills, which surprised me when I discovered that my N+1 spoke very poor English. The recruitment process took a long time, I thought I'd been forgotten, and HR were never contactable. Once I needed an intermediate certificate, which took 4 months! Students complain a lot and you often hear "for the price we pay". It's very hard to deal with the fact that they're disillusioned, especially in the first year when they literally have to run the school and produce meals for the staff (who are supposed to be free) and the other students, only to have to pay full price for everything they consume even though they produced it. Students have to take on this role for 6 months and then leave for a 6-month internship in the hotel business, while the vast majority of them have no interest in the hotel business and won't work in it afterwards (a very small percentage of students will end up in the hotel business), the school itself has changed its name and seems to have renounced the hotel business but its system only works with students as free labor who pay to do this! I find it very hard to keep up the marketing rhetoric I'm asked to have when I'm in empathy and compassion with them every day. I think you have to have an executive-type job to enjoy working there.

The company's external image remains impressive, and the school's reputation gives it a prestige that attracts applicants and employees alike. Colleagues are, for the most part, committed and competent people, who do their best despite often difficult working conditions.

Internally, there's a noticeable gap between official communication and day-to-day reality. Although the company uses slogans about well-being, empathy and transparency, managerial practices are often unsatisfactory, lacking in humanity and employee recognition. Human Resources do not seem to be at the service of employees, which creates a climate of mistrust. In the event of a problem, it is difficult to turn to them, as this could exacerbate the situation, with the person reporting the problem becoming the problem in their eyes. Promotions sometimes seem to be determined more by personal relationships than by skills or merit. This is regrettable. In conclusion, if appearance appeals to you, be aware that reality can be disappointing. The company's stated values are difficult to put into practice, and experience within the company doesn't match the attention you'd expect from an employer of this stature.

The benefits look great, but watch out for the 'free' meals that will be deducted in part from your 13th salary, which is never mentioned.

I think we need more communication and clear recruitment processes. I would have liked to know how long it would take. How long before I'd hear back. And how to improve my application. I missed the communication!