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CONCIERGE SERVICES

CONCIERGE SERVICES

Depuis plus de 30 ans, CONCIERGE SERVICES SA est spécialisée dans le domaine du nettoyage. Elle apporte des solutions à chaque situation en proposant des prestations moderne et toujours plus performantes.

Elle est implantée dans les cantons de Neuchâtel, Vaud, Fribourg, Berne et Jura. Elle s’est développée tout particulièrement avec l’industrie horlogère, qui exige un très haut niveau de qualité. Aujourd’hui, elle propose ses services à tous les secteurs d’activité.

CONCIERGE SERVICES SA a toujours su anticiper les besoins de ses clients. Chaque client est unique, c’est pour cela qu’elle offre des solutions à la carte. Ses services dépendent de la nature du nettoyage et des exigences en termes de propreté et d’hygiène.

Notre politique est axée sur 3 piliers : la qualité, le développement durable et la santé au travail.

Dans un souci d’amélioration continue de la satisfaction de nos clients, nous avons mis en place une démarche globale Qualité, Sécurité, Environnement.

Cette volonté s’illustre à travers :

  • Les méthodes de travail
  • Les équipements
  • Les formations
  • Le suivi des prestations
  • Les actions préventives et correctives mises en place

Il n’y a pas d’entreprise performante sans sécurité. CONCIERGE SERVICES SA a mis en place une politique de suivi et de formation pour réduire les accidents.

De plus, elle travaille main dans la main avec ses clients pour suivre les directives spécifiques à chaque site.

Une politique commune permet d'avoir les meilleurs résultats.

L’éthique est essentielle : aucune priorité ne peut s’imposer au détriment de la sécurité des salariés. CONCIERGE SERVICES SA a toujours mis la santé et le bien-être de ses employés au cœur de ses préoccupations. Nous avons mis en place des actions concrètes notamment sur la formation, l'utilisation des produits, sur les gestes et postures ainsi que sur les équipements. Ces actions se reflètent également dans la qualité de nos prestations.


Key information

CONCIERGE SERVICES SA
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10 reviews

Young and dynamic

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

21 November 2023

What works well?

Good atmosphere, friendly young team. The company is expanding and offers development opportunities to anyone who wants to move up. Ongoing training offered at annual interviews.

What could be improved?

The working environment suits me well. When I first arrived, I wasn't able to get to know all the departments in order to fully understand all the company's activities, but this has since been rectified.

Translated from French

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Good atmosphere, modernization and challenges

4.0

  • Salary and benefits
    3.0
  • Management style
    3.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

20 November 2023

What works well?

With the rejuvenation of the team, a modern working atmosphere is being created, which makes for motivating working days. The company is also in the process of modernizing, which brings with it some very interesting challenges.

What could be improved?

Communication between departments and management. Good working atmosphere overall, but still too many "dinosaurs" holding back the development of a modernizing company. Commercial thinking and practices to be developed. Training employees in customer mindset, which is lacking in certain key positions. Administration framework conditions still to be modernized (waiting days, vacations, etc.). Schedules need to be updated to reflect reality in the field.

Translated from French

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

A close-knit team working in good spirits

5.0

  • Salary and benefits
    3.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

16 November 2023

What works well?

At Concierge Services, you'll find a varied day's work, punctuated by challenges, constant improvement, and opportunities for internal promotion and further training. Concierge Services strives to identify and develop the potential of each employee, and to recognize and value them. Starting out with Concierge Services means knowing that your day-to-day life will never be the same!

What could be improved?

Concierge Services is a company that has been evolving through the generations for over 30 years, leading to continuous adaptation to meet employee expectations. In the cleaning business, it's all about meeting customer requirements to ensure complete satisfaction and loyalty.

Translated from French

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Overall ratings

4.7
Based on 10 reviews
5 stars80%4 stars10%3 stars10%2 stars0%1 star0%
  • Management style
    4.1
  • Salary and benefits
    4.0
  • Career opportunities
    4.7
  • Working atmosphere
    4.7

Review this company