Employment Type: Internship

Contract Duration: 6 months extendable to 11 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

We are a dynamic team focused on modernizing the retailing approach for airlines and other industry players. Our work involves stakeholder engagement, industry adoption, implementation support, and industry tools.

Collaborate

with SMEs: Work closely with Subject Matter Experts (SMEs) to gather learning

material. Ensure language is coherent and consistent across different experts’

contributions.

Test and validate new content and learning journeys with future participants of the program and make recommendations.

Support development of a knowledge assessment tool (Strong XL and/or Power BI expertise)

Support market rollout: Assist in the industry launch and onboarding activities of the new platform

Brainstorming Sessions: Participate and contribute to brainstorming sessions, leveraging pilot feedback to improve and enhance the project.

Research: Conduct research on the latest trends and developments in retailing and learning methods and make recommendations.

Please note that these tasks may vary depending on the specific needs of the pilot phase and the initiative.

You

are a recent (less than 12 months) University degree/post-graduate degree in

Education, Learning Design, Retailing or a related field. You must be available

to start quickly and work on a full-time basis (40 hours per week) for at least

6 months.

Power BI and/or strong XL skills are a plus.

Experience or knowledge in retail topics and / or adult learning design is an advantage.

Excellent English is essential.

Experience in project coordination would be an advantage.

Ability to work independently and collaboratively in a team environment, with strong communication and interpersonal skills.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!