Key responsibilities include:

• Collaborating on requirement analysis, solution design, and configuration support
• Evaluating existing processes and identifying operational needs
• Responding to and managing client requests
• Executing tests, system configurations, and on-site deployments
• Providing ongoing support and delivering training for end-users (both remotely and in person)

The role is based in Switzerland, with regular travel to operational sites required for ERP Sage X3 rollout and support activities (30 to 50 days per year).

Required Qualifications and Skills

• A degree in IT management, business systems, or an equivalent field, with a minimum of three years' experience as a functional analyst for ERP Sage X3.
• Strong attention to detail, independent work ethic, analytical mindset, and excellent interpersonal skills.
• Comprehensive understanding of ERP system frameworks and the ability to work with technical teams to adapt systems to specific organizational needs.
• Strong analytical and problem-solving abilities to effectively translate business requirements into technical solutions.
• Outstanding verbal and written communication skills, essential for supporting users and coordinating with project stakeholders.

Language Proficiency

• French: Full professional proficiency required (oral and written)
• English: Advanced proficiency required (oral and written)

Desired Attributes

• Collaborative and inclusive working style
• Goal-oriented, proactive, and focused on delivering results
• Exceptional communication and interpersonal skills
• Demonstrates resilience and patience in dynamic environments
• Dedicated to providing high-quality service delivery