Banqueting Manager

About the role

The Banqueting, Meeting & Events Manager is responsible for overseeing and managing all aspects of the hotel's banqueting and event operations. This includes coordinating, planning, and executing events, ensuring high standards of service, guest satisfaction, and operational efficiency. The manager will lead a team of banquet staff, liaise with clients, and work closely with various hotel departments to deliver exceptional event experiences.

Responsibilities (not an exhaustive list)

• Lead the planning, preparation, and execution of banquets, conferences, weddings, and other large-scale events.
• Work with clients to understand their needs, preferences, and budget.
• Prepare detailed event proposals, including food and beverage arrangements, layout, timing, and staffing.
• Ensure that event spaces are prepared according to client specifications, including seating arrangements, decor, and technical requirements.
• Supervise and manage banquet staff, including servers, bartenders, and coordinators.
• Recruit, train, and motivate team members to provide exceptional service during events.
• Assign tasks, monitor performance, and conduct regular feedback sessions with staff.
• Act as the primary point of contact for event clients, ensuring clear communication and understanding of event requirements.
• Provide excellent customer service, addressing any concerns or issues promptly and professionally.
• Ensure clients’ expectations are exceeded by delivering personalized service.
• Manage event budgets, ensuring events are delivered within the allocated budget.

This role will report into the Food & Beverage Manager, and be part of the leadership of the hotel.

Who we are looking for

• Fluent in French, professional skills in English and German is an asset.
• At least 3-5 years of experience in event or banqueting management within the hospitality industry, with a proven track record of managing large events.
• Communication Skills: Strong written and verbal communication skills for interacting with clients, staff, and hotel management.
• Leadership Skills: Ability to lead, motivate, and manage a diverse team, fostering a positive and productive work environment.
• Attention to Detail: Ability to manage multiple tasks simultaneously while ensuring that every detail of an event is executed flawlessly.
• Organizational Skills: Strong planning and time management skills to handle complex event coordination.
• Knowledge of Food & Beverage: Understanding of food and beverage offerings and the ability to manage catering requirements effectively.

YOTEL Geneva Lake

YOTEL Geneva Lake has 237 rooms where design equals comfort in every one of our smartly designed rooms. Each equipped with YOTEL’s signature SmartBed – adjustable for relaxing, working or sleeping, every element of the room is sleek and modern. The hotel also offers a 24/7 fully equipped gym for hotel guests.

Mission Control (reception) is the hub of all activity at our hotel. Use our self-service kiosks to check-in and out under a minute or guests can speak to our always on-hand crew. We will also give local neighbourhood tips, emergency supplies and toiletries, or extra keys and towels. Available and ready to help 24/7.

At the heart of YOTEL Geneva Lake will be HYGGE, a one-of-a-kind entertainment, meeting, and co-working destination developed by the leading food and beverage operators in the Lake Geneva region, Caviar House Airport Premium - Switzerland. Covering over 2,000sqm (21,500 sqft), HYGGE will feature a indoor and outdoor Danish-inspired restaurant, bar, and café, cutting-edge meeting facilities, and ample co-working space. HYGGE will be a destination within a destination.

Featuring contemporary Nordic architecture, the space is designed to constantly evolve to accommodate everything from intimate dinners to large entertainment events, including sporting showcases, weddings, and product launches. Ideal for both business and leisure guests, regional commuters, and neighbourhood residents, it will become the ideal place to eat, meet, work and play.