Quality Management Coordinator - Systems & Vendors

Position Snapshot

Location: Vevey/Romont, Switzerland

Company: Nespresso HQ
Act. Rate: Full-Time Act. Rate 100%
Type of contract: Permanent contract

Start date: As soon as possible

What we offer at Nespresso

Flexible work guidelines. Please talk to us during the recruitment process about what flexibility could look like for you!

Genuine opportunities for career and personal development

Modern "smart office" locations providing agile & collaborative workspaces

Dynamic international working environment

Attractive additional benefits

The opportunity to be part of a B Corp certified company and one of the world's most trusted brands

Position Summary

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principal belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers.

As a "Quality Management Coordinator - Systems and Vendors", you will implement and maintain the Nestlé Quality Management System based on ISO 9001:2015. You will lead proper implementation and maintenance of Nespresso Quality Information Systems, such as SAP QM, VAM/VAP modules, DMS and more. Additionally, you will support Contract Manufacturing and Accessories quality activities. In this role, you will collaborate cross-functionally with other departments from Nespresso, with certification bodies and with external vendors such as food contract manufacturers and non-food items suppliers.

A Day in the Life of a Quality Management Coordinator - Systems and Vendors

• Implement and maintain a certified Quality Management System based on ISO 9001:2015 for Nespresso HQ
• Ensure the effectiveness of the Quality Management System through planning of internal audits and tracking of the corrective actions
• Maintain Quality Information Systems (SAP QM), develop and validate the methodologies to be deployed taking into account the inputs from stakeholders
• Support Nespresso factories and HQ to resolve issues related to Quality Information Systems
• Act as Nespresso Quality Superuser and Data Champion for SAP@HQ and participate in Market Acceptance Testing (MAT) to ensure the solution meets business needs
• Maintain Nespresso Document Management System (DMS), ensuring that key standards and guidelines for each HQ functions are properly approved, stored and controlled
• Ensure coordination of compliance to Nestle Quality Standards through maintenance of CTT
• Coordinate Nespresso Supplier Quality Assurance activities across product categories, ensuring Q&FS
• Maintain consistent implementation of Vendor Approval Processes and Vendor Audit Management (VAM/VAP SAP modules)
• Support implementation of Contract Manufacturing management processes powered by digital tools such as Make or Buy (SAP), License to Produce, SAP QP Notifications, VAM, IRIS, Nestlé Supplier Portal
• Support the development non-food items for Nestle Coffee Global Business Unit and Nespresso
• Ensure quality by design of new non-food items and improve quality of existing non-food items

What will make you successful

• University degree in food science or equivalent
• Extensive experience in quality and working with quality systems in manufacturing environments
• Good knowledge of ISO 9001:2015
• Good knowledge of SAP Quality Management (QM) module
• Process analysis and problem-solving skills and methodologies
• Proven track record of delivering results by collaborating with cross-functional teams.
• Excellent communication and ability to handle stakeholders at all levels
• Willingness to coach others and ability to deliver impactful training sessions
• Proficient in computer applications and software
• Fluent in English, French is a plus

At Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you'll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.

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