Identification and mitigation of risks

Job details

Work Location

Bellevue, WA

State / Region / Province

Washington

Country

USA

Salary min

128351

Salary max

166856

Domain

Global Markets

Interest Group

Infosys Limited

Skills

Process|Program Management|Large Deal Program Management process

Company

ITL USA

Requisition ID

131856BR

Job description

Infosys is seeking a Sr. Program Manager. A visionary leader responsible for driving transformation and service delivery programs by establishing integrated delivery & governance for the leading global clients. The successful Program Manager will manage client’s goals, help maximize service availability and ensure high client and end user satisfaction, encompassing Service Excellence, Automation, Customer Experience, Service Delivery, and Operations.

Required Qualifications:

Candidate must be located within commuting distance of Bellevue, WA or willing to relocate to the area.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

22+ years of relevant experience with majority in Information Technology programs

12+ years of relevant experience in managing large complex programs in any one of the industry verticals.

Experience of managing senior stakeholders and complex eco system including external partners

Excellent team management abilities

Effective communication and team leader

Preferred Qualifications:

In the role of Sr. Program Manager, you will be responsible for, but not limited to –

Pre-Sales Support:

Programs manage the pursuit.

Collaborate with other units to develop client specific solution.

Drive customer workshops, pre-RFP discussions

Extend thought leadership for influencing / winning the deals.

Program Delivery:

Defining program plan, strategy and business benefits definition and refinement

Managing the sponsors and stakeholders of the program

Take end-to-end bottom-line responsibility of a pursuit.

Achieving the program delivery goals with respect to time, budget, functionality and quality according to the program plan

Ensuring right staffing for the program and mitigate resourcing issues from different areas where the skills are to be procured.

Team management and team building

Identification and mitigation of risks

Creating status report for management – both internal and for customer

Assist customer in defining business case for solutions.

Financial (budget, vendors) management of the program

Good networking skills

Capability to create, review and challenge estimates.

Knowledge of Agile practice at program level

Ability to identify opportunities and support sales team in growth.

Strong analytical skills and expertise in at least one domain or technology area

Interpersonal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

High analytical skills

A high degree of initiative and flexibility

High customer orientation

High quality awareness

Excellent verbal and written communication skills

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

401(k) plan and contributions dependent on salary level

Paid holidays plus Paid Time Off

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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