IT Technician / IT-Techniker (DEU/ENG)
Infos sur l'emploi
- Date de publication :10 septembre 2024
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Salaire:CHF 75 000 - 85 000 /an
- Lieu de travail :9100 Herisau, 9100 Herisau
Location : Herisau, AR
Type of contract : permanent
Key Responsibilities:
- User Service Requests:
- Handle service requests from department managers.
- Manage user access rights, including creating, deleting, and updating profiles.
- Incident Management:
- Address and resolve first-level IT incidents via phone, intranet, or messaging.
- Classify incidents and provide solutions, either remotely or on-site.
- Log incidents and resolutions and maintain updated procedures.
- Data Management:
- Execute and monitor daily data backup processes.
- Verify and document backup completion, updating relevant dashboards.
Collaboration:
Work closely with all administrative, commercial, and production departments. Be the main point of contact on site and workd independently, reporting to the IT Manager based in Paris, France.
Work Conditions:
On-call IT support duty one week out of every four. Home office can be discussed after the probation period.
Required Skills:
- Proficiency in Germand, English (MANDATORY) and ideally Italian
- Basic Systems Administration knowledge
- Strong understanding of Windows and networking
- Discretion and confidentiality
- Good judgment and diplomacy
- Ability to train and support users
- Can work under pressure
Contact
- Laurie Corral
Agences de placement s'abstenir s.v.p.