Operations Officer
Infos sur l'emploi
Date de publication :
20 juin 2024Taux d'activité :
100%Type de contrat :
Durée indéterminéeTélétravail :
PossibleLieu de travail :
chemin des Crêts 17, 1209 Petit-Saconnex
Are you prepared to step into a dynamic role within the fast-paced world of financial operations? We are on the lookout for a skilled individual to join our team as an Operations Officer. In this capacity, you'll play a pivotal role in ensuring the seamless and efficient processing of client transactions while actively contributing to process enhancement initiatives and providing invaluable support across various departments. If you're a proactive problem-solver with excellent communication skills and a passion for delivering exceptional client service, we want to hear from you.
Main Tasks:
- Commercial Payments (Domestic and International): Monitor activity, handle exceptions such as returned payments, and ensure timely processing.
- Debit Card Management: Perform reconciliation, handle exceptions, analyze transactions, and manage disputes.
- Project Support: Collaborate with the IT Team on the implementation of new features and system improvements related to cards and payments, providing essential business knowledge.
- System Coordination: Work with the core banking system team to enhance transaction automation through system parameterization.
- Discrepancy Resolution: Investigate and resolve discrepancies promptly.
- Departmental Support: Provide support to other departments regarding banking operations matters.
- Procedure Maintenance: Ensure procedures are regularly updated and maintained.
Secondary Tasks:
- Corporate Actions on ETFs: Manage and execute corporate actions.
- Securities Transactions: Oversee securities sales and purchases.
- Foreign Exchange: Perform reconciliation and monitor exposure.
- Operational Reporting: Prepare and submit reports to Swiss and foreign authorities and regulators.
- Process Improvement: Challenge and improve operational processes.
- Product Implementation: Actively participate in the implementation and testing of new products and services.
- Transaction Screening: Conduct first-line transaction screening, including release or escalation when necessary.
- Reconciliation Review: Review cash and securities reconciliation using ad-hoc tools, managing outstanding items efficiently.
Experience/skills required:
- Post-obligatory diploma or banking apprenticeship.
- Professional Experience:
- 5-10 years of work experience in the banking sector.
- Competencies:
- Strong knowledge and experience in banking operations.
- Confidence in handling day-to-day challenges.
- Ability to manage multiple demands and prioritize tasks effectively.
- Demonstrated flexibility and resilience in a dynamic work environment.
- Excellent communication skills.
- Ability to work autonomously and as part of a team.
- Client and solution-oriented mindset.
- Strong problem-solving abilities.
- Strategic thinking and analytical skills.
- Initiative and proactive approach.
- Innovative and "out-of-the-box" thinking.
- Project management skills are a plus.
- IT Skills:
- Proficiency in MS Office tools.
- Experience with Temenos T24 is a plus.
- Languages:
- Fluent in English (B2 level).
- Additional languages are a plus.
Contact
- Laura Gasser
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