Digital Commercial Analyst

About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com 

Role and Responsibilities

The Digital Commercial Analyst will be responsible for managing Digital 3rd Party spend. Making sure costs are allocated to a contract and can be validated. The person will assist as well in managing costs to ensure cost-effectiveness. Responsible for creation and updates of all POs, financial dashboards ranging from general ones to domain-specific ones. Support the preparation of the budget and financial forecasts and report variances, Managing ongoing Spend Approval Board Meetings.

Responsibilities include:

• General oversight of total Digital budget - internal costs as well as 3rd party spend.


• Validate monthly invoices back to contractual terms and provide approval for recurring invoices that meet contractual terms where adequate service levels were achieved.


• Be the key contact with Digital vendors to help resolve outstanding invoices or invoice reconciliations that Finance cannot resolve.


• Own PO/Invoice Digital cost reporting and provide monthly updates to senior management with fit for purpose dashboards


• Support the financial forecast and budget process


• Ensure vendor credit notes are applied/received


• Capture, manage and report in centre technology change control spend


• Manage licensing and IT assets to ensure they match actual business use and ensure changes are reflected in supplier charges


• Own capture and analysis of cost of delivering Digital services


• Assist IT security audit reviews

Desired skills:

Functional and Market Expertise

• Proven working experience as a Procurement Analyst.


• Past experience with cost, PO, contract management.


• Excellent English communications skills, both written and verbal, are a must


• Excellent analysis skills


• High proficiency in cost management applications (Database, Excel etc.)


• Flexible working hours are essential, working across global time zones and to deadlines


• Ability to handle multiple tasks/projects at the same time


• Excellent organisational skills.


• Ability to work collaboratively


• Experience and ability to view and improve end-2-end processes and the conviction to drive through change

Collaboration and Influencing

• Naturally inquisitive personality and strength of character to challenge

Results Orientation

• Results driven individual comfortable with working to and delivering against challenging targets

Cultural fit

• Ideal candidates will have a strong analytical mindset, experience of working in a multicultural environment and have appetite for fast-paced organisations

Key Skills and Experience

• Demonstrable experience in a cost focused role


• Proven ability to develop strong relationships with stakeholders both internally and externally.


• Highly organised and analytical mind-set with excellent clarity of output


• Strong educational background, University educated preferred. Professional Qualifications are desirable

Previous Background

• Cost Management, Finance background, IT Audit


• Experience working within Technology delivery (preferred)


• Global remit and delivery in a distributed environment.

Structure & interaction:

• Located in IWG’s Global Service Centre in Manila, Philippines.


• Travel – occasional travel, but primarily office based leading team of project managers