Admissions & Enrollment Manager
Infos sur l'emploi
- Date de publication :21 mars 2025
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Lieu de travail :1000 Lausanne 25
Join us and shape the future of hospitality today!
EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.
We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.
The Admissions department at EHL is responsible for managing the entire admissions process for all academic programs. It supports prospective students from initial contact through to final enrollment, carefully evaluating applications with both rigor and a personalized approach. The department plays a key role in selecting candidates who align with EHL’s values, academic excellence, and professional potential. Its mission is to build diverse, international, and high-potential student cohorts .
To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.
The mission of the Admissions & Enrolment Manager at EHL Hospitality Business School is to ensure a seamless, transparent, and compliant admissions and enrolment process for both undergraduate and graduate programs from an operational standpoint. This role supports institutional quality and performance goals while fostering student success and retention. By collaborating with key stakeholders such as recruitment teams, the Academic Office, and IT, the manager drives process improvements and ensures data accuracy. They also guide candidates and parents through the entire application journey, including and provide guidance regarding opportunities for scholarships and other financial aids. Leading the Admissions & Enrolment team, they oversee daily operations and student engagement to uphold EHL’s standards of excellence.
What will you do?
- Manage the admissions and enrolment operational processes for EHL HBS degree programs, ensuring compliance with institutional standards and student success in close collaboration with the Academic Office, HBS recruitment team, and HBS management.
- Propose and drive continuous improvements in collaboration with diverse teams including recruitment, academic office, IT, and academic management.
- Engage with students and parents to discuss eligibility, resolve complex issues, and ensure a positive onboarding experience to promote retention.
- Conduct interviews, prepare admissions decisions, analyse selection criteria, and participate in tuition waiver assessments. Participate in the Admissions Commission to review admissions and support decision-making.
- Lead and engage the HBS admissions and enrolment operational team, overseeing day-to-day operations, performance, and effective ways of working.
- Work closely with Recruitment Teams to support forecasting, planning, and ensure a smooth candidate experience.
- Coordinate scholarships, Tuition waivers, and financial aid processes with responsible teams (i.e. EHL Foundation).
- Work closely with the Academic Office to generate high up-to-date and high-quality admissions and enrolment data to support decision-making.
Who you are?
- You have bachelor in management or related.
- You have 5 to 7 years of professional experience in a similar position.
- You have strong leadership and team management skills.
- You have an excellent communication and interpersonal abilities.
- You have a client-centric and solution oriented mindset.
- You have the ability to analyze and interpret data effectively.
- You have experience with hubsport, Isa.
- You are familiar with accreditation processes and legal documentation.
- You are proficient in managing complex issues and improving processes.
- You are fluent in French and English (C1).
What we offer?
We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.
We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.
We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.
You will enjoy being part of a passionate, multidisciplinary and talented team.
