Senior UX Researcher

Requistion ID: 80073

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Senior UX Researcher (m/f/d)

We are seeking an experienced Senior UX Researcher to join our team and play a pivotal role in shaping the user experience of our cloud-based dentistry applications (DS Core). In this role, you will lead research initiatives to uncover deep insights into user needs, behaviors, and pain points, driving the development of innovative solutions that empower dental practitioners and enhance dental care delivery. As a Senior UX Researcher, you will work closely with cross-functional teams, including product managers, UX designers, developers, clinicians, and other stakeholders, ensuring that our clinical applications are designed with a user-centered approach.

UX research insights: Plan and execute qualitative and quantitative research methods, including interviews, usability testing, surveys, and data analysis, to gain deep insights into the needs, behaviors, and pain points of our users.

· Collaborate Cross-Functionally: Work closely with product managers, UX designers, UX researchers, developers, and clinical experts to integrate research insights into the design and development process. Participate in cross-functional meetings and discussions to share findings, support design decisions and shape long-term UX strategy.

· Research-Driven Decision Making: Utilize research findings and data to inform and influence product design and development decisions. Advocate for the user's perspective and advocate for user needs throughout the software development lifecycle.

· Support Research Planning: Assist in defining research goals and developing research plans that align with project objectives. Contribute to prioritizing research activities based on project needs and timelines.

· Stay Ahead of Trends: Keep up with industry trends, emerging research methods, and advancements in dental care. Apply new knowledge to improve research practices and contribute to innovative design solutions.

Profil:

· Bachelor's or Master's degree in User Experience, Human-Computer Interaction, Cognitive psychology, anthropology or a related field or equivalent practical experience.

· 5+ years of UX research experience in an industry setting, with a demonstrated ability to lead research initiatives and influence product strategy.

· Proven track record of leading impactful UX research initiatives and driving user-centered design within organizations.

· Experience working with a global multi-disciplinary team of UX professionals, Product/Solution Managers and Architects/technical leads throughout the design process.

· Experience in B2B and/or complex software systems is a plus.

Key Skills, Knowledge & Capabilities:

· Strong communication and storytelling skills, effectively translating complex research insights into compelling narratives that resonate with diverse stakeholders.

· Proficiency in various research methodologies and tools, with the ability to adapt methods to specific project needs.

· Strong stakeholder management-ability to engage and align teams around user insights and drive design decisions based on research.

· Interest in complex B2B products, with a curiosity for understanding highly technical or specialized user workflows.

· Business English Fluency is a must. Mastery of German or any other languages is a plus.

· Willingness to travel (up to 10%) for user research and stakeholder collaboration.

DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to Write an email. Please be sure to include "Accommodation Request" in the subject.