About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Overview:

Citi’s Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review.

This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms.

Responsibilities:

Data center space planning and usage analysis Develop and report on power, cooling, space and efficiency metrics Maintain CAD documentation of all data centers and technology rooms Assist with the updates of the data center Scorecards and summary reports. Bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance Develop and communicate data center best practices related to hardware installation Hardware installation coordination and the development of best practices and guidelines. Issue regular updates to the data center floor plans showing planned changes and future hardware. Maintain the Critical Systems hardware power matrix. Update with actual readings. Review all planned maintenance and testing activities for risk and potential impact on data center operations. Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards. Attend regular meetings to review data center/tech room plans and capacity issues. Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document. Stay current with the trends toward IT integration/consolidation and plan for the impact. Work with the other corporate groups involved with the planning for the data centers in North America. Based on experience, contribute updates to the Citigroup Data Center Design Criteria. All other duties as assigned.

 Qualifications

Requisite Knowledge/Capabilities

• Experience in mission critical data center facilities, preferably in the financial industry

• Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center

• Clear understanding of critical building systems and levels of redundancy

• Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design

• Strong understanding of industry standards and best practices

• Strong understanding of energy use and reduction opportunities in data centers

• Excellence in execution

• Strategic and annual planning

General Attributes

Leadership Abilities

• Highest level of personal and professional integrity, strong personal work ethic

• Ability to see underlying problems within the strategic through tactical views of a complex process

Influencing Skills

• Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications

• Ability to get buy-in to implementation plans and actions working across organizational boundaries

Relationship Management

• Ability to deal effectively with senior leaders from all functional backgrounds

• Ability to develop and maintain constructive relationships with senior leaders

• Collaborative “team player” orientation with a strong cultural awareness

• Effectiveness at working with and across various levels within and outside Citi

Decision Making and Project Management

• Excellent project management skills and ability to break down complex problems and projects into manageable goals

• Ability to get to the heart of the problem and make sound and timely decisions

• Ability to analyze complex information, evaluate options, choose the best solution

Education

• Bachelor of Science (BS) or related experience of 10 years in similar function.

• Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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