Job information
Division/Unit: Services / Travel Accommodation & Conferences
Contract type: Permanent
Start date: 06.01.2025 or ASAP
Application deadline: 22.11.2024

Main goal

Support the organisation of meetings and small events with a dedicated focus on service quality, guest experience and cost efficiency, while maintaining a solution-oriented approach.

Key responsibilities

Accommodation and facilities coordination

• Liaising with internal clients to understand and fulfil logistical needs for various UEFA-organised meetings and conferences.
• Coordinating the reservation of accommodation and meeting facilities, including arrangements for technical equipment, catering, and transportation to meet event requirements.

Event execution and on-site presence

• Attending meetings and conferences on-site as needed to oversee logistics, ensuring smooth and efficient event execution.

Partner and supplier relations

• Maintaining professional relationships with UEFA partners and suppliers, including hotels, restaurants, transportation providers and other vendors, ensuring high service standards and cost-effective solutions.
• Negotiating terms with suppliers to secure favourable agreements for UEFA.

Database management and reporting

• Establishing and maintaining the hotel team's database and statistics, ensuring that the information is accurate and up-to-date for informed decision-making.

C oordination of guided tours

• • Coordinating requests for guided tours of the UEFA campus and liaising with reception staff to organise badges, refreshments and access to designated areas, and ensuiring overall tour experience.
    
    

Requirements

Experience:

• Up to 3 years of experience in the hotel/tourism industry or similar

Education:

• Bachelor's in tourism, hospitality or similar

Languages:

• English / Advanced
• French / Advanced
• Knowledge of any European languages would be an asset

Other requirements:

• • Service-oriented and solution-focused approach
  • Proven ability to work effectively both independently and collaboratively across units
  • Excellent interpersonal skills, with the ability to communicate effectively across diverse cultures and with a wide range of clients
  • Skilled in prioritising workload to meet deadlines
  • Strong organisational skills
  • Solid understanding of the event, hotel, and travel industries
  • Comfortable working with figures and data