This position is for a Senior Vice President in the Central Testing Utility’s (CTU) Strategy, Governance, and Automation (SGA) Team. Specifically, this role will be in the Architecture Unit in the SGA. This team is responsible for the end-to-end Architecture to support enterprise wide Monitoring & Testing and Call Listening Controls by providing the right platforms and accurate, reliable reporting and analytics.

This role will specifically be responsible for designing and executing routine and ad hoc reporting & analytics supporting CTU and overall Monitoring & Testing Program.

Responsibilities:

• Define and develop the appropriate MIS (reports, dashboards and other visualization tools) across strategic initiatives supporting the Monitoring Unit’s control monitoring execution and automation enhancements.
• Support senior management / internal partner requests for developing specialized in-depth analysis on all initiatives pertaining to M&T and Call Listening Controls.
• Serve as a subject matter expert in all matters related to MIS for strategic initiatives, projects, and on-going status in support of CTU and broader Monitoring & Testing related activities.
• Partner with the SGA - Strategy Team to develop key performance indicators across design, execution, and success for M&T and Call Listening activities - define standard metrics for internal and external reporting, including execution KPIs, success metrics, and trends
• Responsible for identifying and leading  team-wide productivity, efficiency, and effectiveness improvement programs for the Monitoring Unit.
• Ability to create detailed reports that highlight useful information which is easy to understand and accessible to stakeholders and also be able to present complex data findings to stakeholders in a clear and concise manner.
• Take ownership to ensure that all BAU reporting are generated using reliable data sources and has strong version / change management control on reporting logic.
• Ensure clear alignment of metrics parameters to standard reporting of MCA (e.g. BRCC), and providing feedback where adjustments are needed.
• Communicating extensively (orally and in writing) and developing effective relationships with business, In-Business Control, MCA, and CTU team members.
• Understand how components of MCA interact with each other, especially upstream/downstream impacts on Control Testing.
• Serves as a point of contact and subject matter expert on the CTU operating model.
• Lead strategic projects from management as needed

Qualifications:

• 10+ years of experience
• In-depth knowledge of the operational & compliance risk management framework (Manager’s Control Assessment) and experience in design and/or assessment of controls.
• Strong analytical skills; ability to ask insightful questions, break down challenges into workable components, and draw meaningful conclusions.
• Proficient in handling large and complex spreadsheets of data - should have advanced excel and power query skills.
• Excellent communication skills and executive presence, in order to influence a wide range of audiences including senior leadership and external regulators
• Consistently demonstrates clear and concise written and verbal communication skills
• Exemplary thought leadership skills; able to build and lead strategic initiatives.
• Excellent relationship management skills with the ability to influence others, build key partnerships, and foster a sense of collaboration.
• Strong execution and project management skills with drive for continuous improvement and ensure timely/quality delivery of critical projects/tasks.

Education:

Bachelor's/University degree, Master's degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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