Asst Manager- Sales & Service (GCC)

Komax – leading the field now and in the future

As a pioneer and market leader in the field of automated wire processing, Komax provides its customers with innovative and sustainable solutions for any situation that calls for precise contact connections.

Komax manufactures series and customer-specific machinery for various industries, catering for every degree of automation and customization. Its range of quality tools, test systems, and intelligent networking solutions complete the portfolio, and ensure safe and efficient production. Komax is a globally active Swiss company with development and production facilities on several continents. Komax uses its extensive distribution and service network, which includes local companies and their employees, to support customers across the world on site, thus ensuring the availability and value of their investments after equipment commissioning through standardized service processes.

We are currently hiring for an exciting position at our site in GCC

Asst Manager- Sales & Service (GCC)

Your responsibilities

Your remitSales

Service

• Relation Management of the entire customer base in the assigned sales area
• Providing market and competitor intelligence on monthly basis to Sales Manager
• Securing active customer relation data management with up-to-date lead and opportunity Information.
• Systematic approach for new customers in defined market segments.
• Achieving sales target.
• To work earnestly to provide service support to customers, to achieve customer delight as well as profitability for the company.
• To carry out machine Installations & Commissioning
• To train customers operators and engineers regarding operation and preventive maintenance etc.
• Planned/Breakdown Maintenance of Machines under Warranty as well as under AMC.
• Time to time Follow up for Payments, Spare parts orders with customers.
• To maintain customer service records/ flies etc.
• To carry out machine Demonstration at customer end / Demo room / Exhibitions etc.
• Timely submission of reports as desired by seniors

Your profile

• Engineering Graduate.
• 3-5 years’ experience in international service in capital machines in Wire Harness or

related industry.

• Good knowledge of English in word and writing
• Efficient in MS-Office
• High level of customer orientation, resilience, and teamwork

We offer

a diversified and challenging job opportunity with personal responsibility in a modern work atmosphere. A job within a dedicated, motivated, and cooperative team as well as advanced working conditions with excellent benefits in an exciting technical environment.