Director, Product Management

The Director of Product Management will lead the product strategy across Solera’s North America Claims portfolio of products, driving growth through strategic insights that support the existing customer base and emerging markets. The role will work closely with stakeholders across engineering, technical operations, client services, marketing, sales, and research to set roadmap priorities, design new products and product updates, provide business input and direction to product development, and communicate product updates to internal and external customers. In addition, you will lead a team of Product Management professionals responsible for developing and managing the product roadmap, competitive intelligence efforts, prioritization of engineering scrum processes, and supporting the delivery of exceptional products.

Responsibilities 

Partner with the cross-functional leaders to ensure that Solera’s NA Claims product strategy and capital allocation is optimized to meet customer’s needs, efficiently driving innovation and ensuring product/market fit 

Continuously collect and interpret market needs from clients, internal users, through market research, and synthesize findings to create and execute new product development, priorities, packaging and pricing 

Drive the product management and development methodology and process from concept through delivery, to include Product Management oversight of existing platforms within the portfolio

Develop and maintain a multi-year product roadmap for all products, ensuring that timelines for delivery, specifications, and functionality of product offerings align with business goals 

Facilitate quarterly product review and customer advisory board meetings to communicate product portfolio roadmap(s) and extended value propositions

Collaborate with marketing to develop product launch and sales training materials that articulate product value and differentiation to the target market 

Oversee Product Managers, Product Owners, ensure scrum processes, and ceremonies for engineering are followed (prioritize the backlog, create stories, coordinate and oversee release planning and execution, ensure process improvements through retrospectives, and track velocity/burndown) 

Develop cross-functional relationships across the organization, working closely with product engineering, support, marketing, sales, and data science teams to ensure that internal teams have access to product information needed to succeed in their roles 

Develop, mentor and motivate a high-performing Product Management team, championing a culture of bold innovation and continuous improvement through tenacious and fast-paced prioritization 

Experience

10+ years Product Management experience in enterprise SaaS with at least 5 years of people leadership experience within Product Management - including responsibility for developing and delivering against organizational objectives and measurements 

Experience managing a portfolio of data, technical, workflow, and/or SAAS solutions that support the automative claims management and repair industry preferred, but not required

Demonstrated ability to balance longer-term strategic thinking against more tactical execution of shorter-term deliverables 

Ability to translate needs and requirements from internal and external stakeholders into a defined set of product initiatives 

Experience negotiating priorities, tradeoffs, and timelines for product initiatives 

Excellent written and oral communications skills as well as comfort using those skills to drive change and alignment 

Ability to break down complex product requirements into actionable user stories 

Ownership mentality with strong initiative to achieve results 

Ability to manage and maintain continuity in high paced and dynamic environments 

Self-motivated and ability to motivate others 

Excellent project management, prioritization and decision-making skills 

Strong strategic analytic and problem-solving skills with the ability to establish KPI frameworks and controls to achieve desired business outcomes 

What's Nice to Have 

Experience with Jira or other lifecycle management systems or processes  

Experience working with big data, statistical analysis, applied mathematical skills  

Education  

Bachelor's degree required, MBA a plus 

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SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.