Officer-Application Support Engineer-C11-Hybrid-Pune

At Citi we’re not just building technology, we’re building the future of banking.  Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe.  Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things.  As one of the world’s most global banks we’re changing how the world does business

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, Application Support Engineer - Hybrid (Internal Job Title: 24782786 App Support Engineer - C11) based in Pune, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4 – 8 years of working experience in App support
• Java Web application support experience especially with WebSphere/Tomcat/Weblogic environment
• Experience with supporting Java web applications using Openshift(Containers), Couchbase, MongoDB
• Understanding for Content Delivery Networks like Akamai, Firewalls and Load Balancers
• Middleware exposure including NDM configuration experience, SFTP knowledge and MQ configuration knowledge
• Experience with monitoring tools ITRS Geneos monitoring tool, Kibana, AppDynamics and Splunk Tool Sets.

  Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

  Take the next step in your career, apply for this role at Citi today

  https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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