USPB Control Testing Automation Initiatives Leader

The U.S. Personal Banking Automation Initiatives Leader is a subject matter expert on data-based control testing digitization and automation techniques with great familiarity with existing and emerging technologies around data management and data analytics.

This position reports to the U.S. Personal Banking Controls Testing Head within the USPB-Wealth-Common Control Testing Utility and is an execution-oriented individual contributor position accountable for driving controls testing automation outcomes.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting the U.S. Personal Banking Controls Testing Head on control testing automation related tasks, including interaction with other automation leaders within the larger organization and key control execution contacts within covered businesses and functions.

Responsibilities:

• Supports the U.S. Personal Banking Controls Testing Utility by providing support on control design assessment and being responsible for designing automated control testing tools.
• Serves as subject matter expert on testing automation initiatives and provides automation support when team is assessing an automated control design.
• Leads the automation lifecycle by proposing and creating automation solutions, grooming, unblocking hurdles, and validating automated tool designs.
• Engages business owners to review Activities-Risk-Controls and gain a thorough understanding of the expected testing tool, analyzing it and defining an executable process.
• Conducts research as required on data availability, including location, format and access needed for the target data.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business’ strategy.
• Prepares for the rollout and validates the reports that are provided by the automation team, determining if the results are acceptable and as planned for the automated tool.
• Monitors initial testing results and performs a hand-off to testing analysts, ensuring control testing procedures are accurate and updated.
• Serves as liaison with control testing team and automation team on any issues that may occur with the automation after the rollout.
• Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work effort of department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on data management and reporting.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management systems QUEST, Confluence preferred.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Exemplary analytical and continuous improvement skills.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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