Sr Analyst, IT-Active Directory
Publication date:
20 November 2024Workload:
100%Contract type:
Permanent position- Place of work:Guadalajara
Vantive: A New Company Built on Our Legacy
Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.
This is Where We Save and Sustain Lives
About Us: Baxter's Mission:
At Baxter, we are deeply connected by our mission. Regardless of your role at Baxter, your work has a positive impact on people around the world. You'll experience a sense of purpose throughout the organization as we know our work improves outcomes for millions of patients.
Baxter products and therapies are found in nearly every hospital around the world, in clinics and at home. For more than 85 years, we have pioneered important medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives, where your purpose accelerates our mission
Your role at Baxter.
Main objective of the position:
We are seeking a knowledgeable and detail-oriented Microsoft Active Directory Support Engineer to join our IT support team. The ideal candidate will provide technical support and maintenance for our Active Directory (AD) infrastructure and other tools as required. This role involves troubleshooting AD-related issues, ensuring the security and stability of the AD environment, and assisting with user account management and access controls. The successful candidate will have a strong background in AD support and a commitment to delivering high-quality IT services.
Your team:
At Baxter, our team values speed, agility, courage, and collaboration. We offer autonomy and a flexible work environment. Come join our team!
What you'll be doing
Technical Support:
- Provide frontline support for all AD-related issues, including user account management, password resets, access control problems, and other tools as required.
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Troubleshoot and resolve AD replication, authentication, and DNS- authorization issues related issues.
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Assist with the setup, configuration, and maintenance of AD-related services and applications.
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Provide Level 2 and Level 3 support for AD-related issues and other tools as required.
Maintenance and Monitoring:
- Perform routine maintenance tasks, such as backups, restorations, and health checks of the AD environment.
- Monitor AD performance, logs, and alerts to identify and address potential issues proactively.
- Implement and enforce best practices for AD maintenance and security.
Security and Compliance:
- Ensure compliance with organizational security policies and industry regulations.
- Conduct regular audits of AD objects, permissions, and policies to ensure security and compliance.
- Implement and maintain access controls and permissions within AD.
User and Group Management:
- Manage user accounts, groups, and organizational units (OUs) within AD.
- Apply and manage Group Policy Objects (GPOs) to enforce security policies and configurations.
- Assist with the creation and management of security groups and distribution lists.
Collaboration and Documentation:
- Create and maintain documentation for AD configurations, procedures, and support processes.
- Provide training and support to IT staff and end-users on AD-related topics and best practices.
- Develop and update knowledge base articles and support documentation.
What you'll bring
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in managing and supporting Active Directory environments.
- Experience with AD-related tools and technologies, such as Group Policy Management Console (GPMC), DNS, DHCP, ADUC, PowerShell, and Azure AD.
- Experience with AD integration with cloud services (e.g., Azure AD) is a plus.
- Strong knowledge of AD architecture, design, and implementation.
- Proficiency in troubleshooting and resolving AD-related issues.
- Familiarity with PowerShell scripting for automation and management tasks.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to maintaining high standards of quality and security.
Certifications (preferred but not required):
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- CompTIA Security+
Competencies:
- Communication.
- Focus on clientele.
- Self-management
- Critical Thinking and Problem Solving.
- Management of ambiguity.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .
