(Senior) Manager, Solution Engineering

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We are seeking a Solution Engineering Manager for our marketing cloud pre-sales team in Switzerland. The successful candidate will be passionate about team development, customer engagement and will partner with Sales to deliver the best solutions for our prospects and customers. The SE Manager will work closely with Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey. You will have exceptional leadership, communication, strategic, analytical, and consulting skills.

Your impact and responsibilities:

• • Work closely with Sales VPs to develop industry and account strategy in order to develop a Solution Engineering team best suited to their Industry or Territory;

  • Develop your team, encourage a growth mindset and openly recognize success;

  • Be a player-coach, actively working with their team members to solve difficult problems, and coordinating corporate or external resources when required;

  • Act as an evangelist of the organisation to various internal stakeholders and create meaningful collaboration strategies to enable a team selling environment;

  • Build exec level business and IT relationships with our most strategic customers;

  • Recognise and appreciate the nuances of managing a combination of Strategic and run-rate deals spread across an Industry portfolio: maintaining a high velocity while keeping an eye on the large strategic deals is key.

  • Communicate the vision and strategy and continuously align with short to medium term goals to ensure your team is aligned to the company strategy.

  • Build a strong network of internal resources such as Product Marketing, Development and Sales Management.

Minimum Qualifications:

• 3+ years of front-line leadership experience requested + experience in a fast-paced environment

• Candidate will have extensive experience leading and participating in complex Solution Engineering organizations

• Candidate will possess excellent analytic capabilities, be organized and able to work many tasks at the same time – vocally advocating for functional and technical excellence

• Must have excellent fundamental Sales Skills (Value and Solution Selling) and advanced leadership skills

• Proficient with CRM, Application Solution Selling and Integration technologies and be able to present to a business or technical audience

• Participate in solution architectural discussions and planning – internally and externally

• Be a force multiplier and have a passion for team and team members’ success by providing technical guidance, career development and mentoring

• Maintain high morale and motivate the SE team to go above and beyond – serving as the inspiration to “never give up” and “do what it takes” attitude

• Able to communicate equally with internal resources such as Executive Leadership, Product Development, Product Marketing and Sales Management to gain commitment and support

• Ability to work cross functionally with Sales, Services, Customer Success teams, etc.

• Knowledge of advanced technologies and business processes including: Modern Web & Mobile Applications, Cloud Technologies and development, Customer Service trends and detailed business processes

Desired Skills:

• Multi-Generational Leadership Skills desired

• Master / Bachelor’s degree preferred.

• Fluent English required

• Fluent French or German required

• Salesforce certification is a plus

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