Manager Field Service Engineer

Powering transformation for a sustainable future

At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.

As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.

Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.

WinGD is looking for a

Manager Field Service Engineer

Responsibilities:

• Lead and manage the Field Service team (Field Service Engineers, Technical- and Admin Coordintor).
• Review and respond to the field inquiry. Leading the review and consulting it with superior or/and related dep’t & customer.
• Project Planning and Execution. Establish the project plan and execute it by professionally assigning resources. (e.g. Job card, team works across the team). Lead collaboration activities with relevant departments to ensure seamless project execution and accurate technical shooting.
• Technical Support and Troubleshooting. Help and lead the field activities through cooperation with superior and related departments.
• Documentation and Reporting. Review the field feedback and coordinate it according to the work process.
• Supporting decision-Making. Provide accurate feedback (report) and support the decision-making process.

Requirements:

• Higher education. Degree (BsC Mech &/or Elect. Engineering) with sound experience as a Service Engineer or Commissioning Engineer and knowledge of Marine 2 stroke engine including related equipment.
• Degree in engineering. Good experience and knowledge of Marine 2stroke engine especially WinGD engines including related equipment (iCER, WiDE, SCR of advantage).
• Field Experience and understanding of shipyard & engine factory processes. Proven experience and ability in engine & machinery maintenance and troubleshooting. Particularly with shipboard systems or marine 2-stroke engines are highly desirable.
• Leadership and Collaboration Skills. Proven experience and ability in technical leadership, team management and project coordination. Demonstrating the ability to lead engineers and collaborate effectively with subcontractors.
• Project Management. Well-understanding and leading the field activity in safety standards, cost management and proactive approach (problem solving).
• Knowledge in MS office applications.
• Fluent in English, any other foreign language is an advantage.

Our offer:

• Employment contracts with WinGD are signed jointly with WinGD’s external HR partner cross-payroll
• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities