HR Policy Lead

The Human Resources (HR) Policy lead role is responsible for leading and driving the governance efforts of HR Policy documents across the UK, Europe and Middle East & Africa (MEA) Cluster. The Incumbent will ensure that the policy harmonization is in adherence to Citi’s Policy transformation efforts, with a particular focus on Poland. The role is responsible for ensuring consistency in the development of HR policy and practices, to the extent possible, that are in line with Citi’s Global HR Policy objectives.

The role requires a comprehensive understanding of employment laws and their impact on Policy. The successful Candidate should have knowledge of how multiple areas within the HR function interact, to achieve the objectives of the cluster HR Policy function and overall global HR policy objectives.  

This role will report to the UK, Europe and MEA Cluster HR Policy Manager.

What you'll do:

• Develops and implements employment policies and practices that are legally and practically sound and in line with Citi’s HR Policy harmonization strategy.

• Regularly assesses and updates existing HR policy and other HR documents, keeping abreast of new emerging policy trends and identifies opportunities for policy harmonization and standardization. 

• Creates communications and facilitates training on new or required revisions to existing HR policies relevant to the HR community and other key stakeholders, as required.

• Driving Policy governance efforts across UK, Europe and MEA Cluster by leading coordination with key stakeholders in the design, development, implementation and approval of HR policies (including handbooks), across UK, Europe and MEA Cluster in a consistent manner.

• Facilitates annual reviews of Citi For You and HR Help Center to ensure all posted HR policies, standards, and procedures for the UK, Europe and MEA Cluster are current.

• Coordinates with the HR Control & Compliance and legal organizations to analyze regulatory or legal updates, identify needed policy changes, and manage the update, implementation, and education of those changes (Regulatory Management).

• Maintains an inventory of HR policy documents across the UK, Europe and MEA Cluster, including the use of relevant policy document templates.

• Ensures any policy implementation risk & issues are escalated appropriately, any local exceptions are appropriately documented and that any required approvals are obtained prior to implementation or revisions.

• Partners with the key stakeholders of UK, Europe and MEA Cluster  to support consistent application of HR policies and identification of unique country level requirements.

• Engages with partners in the assessment, development, and implementation of self-service content in Citi For You / HR Help Center platforms.

• Coordinates with HR and legal resources to manage HR policy dispensations, waivers/exceptions.

• Assesses policy breaches, where owned by HR Policy team, and assigns severity level in disciplinary cases, takes part in discussions on the local cases in Poland.

• Keeps the HR Policies Database updated following regulatory changes in Poland and other countries.

• Supports CHRO (Country HR Officer) and Labour Relations in drafting internal policies, procedures, guidelines and other HR policy documents in Poland.

• Takes part in consultations and negotiations with trade unions and other employee representatives, if related to local policies.

• Manages local directory of HR procedures in Poland.

• Recognized as a subject matter expert and known internally as a reliable, knowledgeable resource.

What we'll need from you:

• 6 - 8+ years of relevant experience in Human Resources, preferably Employee Relations, Control & Compliance, or Employment legal with an emphasis on policy work.

• Knowledge of employment policies, practices and employment law and regulations, especially in Poland.

• Experience in drafting material for a broad audience, including policy writing, regular communications, training material, and formal documents.

• Prior experience working across multi-jurisdictions preferred.

• Fluent English (in writing and speaking).

• Knowledge of Polish language would be an asset.

• Strong Proficiency in Microsoft Office - Excel, PowerPoint, Word, Teams, Outlook.

• Effective team player with strong communication, collaboration, and problem-solving skills.

• Exhibits excellent communication and presentation skills; confident in providing credible challenge and being credibly challenged.

• Exceptional writing skills, including the ability to synthesize complex topics to highlight key details and support consistent understanding.

• Ability to build solid relationships at all levels and influence collaborative outcomes.

• Self-motivated and with excellent attention to detail

• Strong analytical, critical thinking, problem solving, and organizational skills.

• Consistent demonstration of ownership and clearly holds self- accountable for effective outcomes (driven to “do the right thing”).

• Ability to work well in a dynamic, fast paced and an ever-changing environment, and across multiple time zones.

Education

• Bachelors/University degree.

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
• Award-winning pension plan,​ multisport, holiday allowance
• Private Medical Care Program, Group Life Insurance
• Consideration for annual discretionary bonus
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines; Mentoring Programs
• Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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