Chief of Staff Global Claims and Legal & Compliance

Chief of Staff Legal & Compliance and Global Claims

US, UK or Europe

As the Chief of Staff for AXA XL’s Global Chief Claims Officer and General Counsel, you will serve a critical role in executing the Global Claims and Legal and Compliance (“L&C”) strategies.

You will act to drive the operational planning process for the Global Claims and L&C organization, ensure all priorities are met, and establish a simple and comprehensive communications strategy for all Claims and L&C matters. You will work closely with the Claims, Legal and Compliance teams on transversal topics, identify and address problems before they arise, and engage with all relevant stakeholders to manage key relationships for the Global Claims and General Counsel Office . This role has no direct reports but requires a close partnership with Senior Leaders at local, regional and global levels on matters of strategic importance (and in many cases of a highly confidential / sensitive nature.)

Stakeholder management is also required with wider functions such as: Operations & Technology, HR, Communications, as well as other Chiefs of Staff throughout the division.

In addition, you will maintain direct dialogue and engagement with key AXA Group stakeholders on priorities, queries, escalation of items and will be responsible for resolution of these.

DISCOVER your opportunity

What will your essential responsibilities include?

• Lead and sponsor execution on key operational and strategic initiatives. Responsible for the delivery of the key strategic priorities and objectives for Global Claims and L&C; engage, influence, align and partner with stakeholders in support and achievement of these objectives across global and regional claim teams; e.g. AXA XL Annual Operational Planning Process, Top 5 Operational Priorities.
• Proactively identify and solve the most complex problems that impact the management of the Global Claims and L&C teams. Ensure outputs/deliverables or escalation points are understood, 'actioned' or resolved within the Global and Regional Claims teams and L&C, or more broadly AXA XL as appropriate.
• Co-ordinate and deliver key inputs into wider organizational processes, e.g. annual Operational Planning, divisional and group reporting requirements.
• Own the internal Global Claims and L&C Communications strategy working with Communications and Marketing as necessary, ensuring efficient and timely flow of information, effective methods, and management of central sites/platforms e.g. SharePoint, Teams, newsletters etc.
• Plan and coordinate key Global and Overall L&C and Claims meetings including LT meetings, LT Strategy Days and all function Away Days or staff meetings.
• Key point of contact into Global Claims and L&C organization for AXA XL 'Business Units' and functions, as well as for AXA Group.
• Define project plans and budgets along with areas for continuous improvement, helping to look at Global Claims and L&C through an analytical lens and drive the increased analytical culture and mindset within the business and finance.
• Challenge and coach Global Claims and L&C senior leadership team on the financial impact of their decisions, actively monitor expense drivers and working with the business to ensure most efficient cost structure.
• Act as sounding board for the stakeholders of key strategic projects: provide open, honest feedback and recommendations to ease and speed execution.

You will report to the Global Chief Claims Officer and General Counsel.

SHARE your talent

We’re looking for someone who has these abilities and skills:

• Bachelor’s degree preferred and extensive knowledge and experience in global insurance.
• Ability to manage and execute strategic initiatives/ excellent project management skills.
• Ability to create and maintain a network of close partnerships with internal and external stakeholders.
• Ability to manage change and influence high level stakeholders when needed to best achieve business goals and support engagement of the Leadership Team.
• Significant experience partnering at the executive level. Takes initiative. Ability to lead and act independently, think in global terms and demonstrate excellent business acumen.
• Develop and maintain productive working relationships with internal and external stakeholders. Provide guidance and seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team, across multiple diverse geographies and cultures.
• Excellent verbal and written communication, collaboration, presentation and influencing skills are essential. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Excellent project management skills with the ability to drive execution across a diverse group of stakeholders. Able to implement and deliver strategic initiatives, making positive impact to the organization. Approach tasks proactively and anticipate needs. Think quickly and have the flexibility to (re-)prioritize multiple work streams/ projects/ tasks without sacrificing quality.
• Possess outstanding finance, analytical skills and numerical aptitude; able to analyze and interpret data appropriately and identify trends in order to analyze or direct/ engage with others as needed.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability

The U.S. base salary range for this position is $200,000 to $250,000 USD.

AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.