Apprentissage de termineur·euse en habillage horloger CFC
ROLEX SA
Publication date:
20 September 2024Workload:
100%- Place of work:Apprentissage
<br><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="font-size:28.0pt"><span style="font-family:"Calibri Light",sans-serif"><span style="color:#464048">Key Account Manager – Connected Customer Solutions</span></span></span></span></span></span></span></p><p> </p><ul><li><span style="font-size:11pt"><span style="background:white"><span><span style="tab-stops:list -63.0pt"><span style="font-family:Calibri,sans-serif"><span style="color:#32363a">Istanbul</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span><span style="tab-stops:list -63.0pt"><span style="font-family:Calibri,sans-serif"><span style="color:#32363a">Full-time</span></span></span></span></span></span></li></ul><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span style="color:#464048">Company Description</span></b></span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">We are Straumann. United for global excellence in dentistry.</span></span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">Every vision has its story. Ours began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. Straumann began as a family-owned institute, grew into a publicly owned holding, and today comprises several international companies around the world.</span></span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">Straumann Group develop, manufacture, and supply dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic and preventative dentistry. </span></span></span></span></span></p><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span style="color:#464048">Culture</span></b></span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. The fundamental driver of this culture is the player‐learner mindset, which seeks to inspire and nurture in every employee.</span></span></span></span></span></p><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span style="color:#464048">Job Summary: </span></b></span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">As a Key Account Manager at Straumann Group in Istanbul, Turkey, you will be responsible for building and maintaining strong relationships with key clients in the dental industry. Your primary focus will be on understanding client needs, providing exceptional customer service, and driving business growth through strategic account management.</span> </span></span></span></span></p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">In this role, you will have the responsibilities listed below; </span></span></span></span></span></p><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span lang="EN-US" style="color:#464048">Key Responsibilities:</span></b></span></span></span></span></p><ol><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><b>Client Relationship Management:</b></span></span></span></span></span></span><ul style="list-style-type:disc"><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Build and nurture strong relationships with key accounts in the Istanbul region.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Understand client needs, challenges, and goals to provide tailored solutions and support.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Act as the primary point of contact for key clients, addressing inquiries, issues, and feedback promptly and professionally.</span></span></span></span></span></span></li></ul></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><b>Business Development:</b></span></span></span></span></span></span><ul style="list-style-type:disc"><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Identify opportunities for business expansion within existing key accounts.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Establish new distributor collaborations </span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Collaborate with internal teams to develop strategies for upselling, cross-selling, and promoting new products or services.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Conduct market research and analysis to identify potential new clients and market trends.</span></span></span></span></span></span></li></ul></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><b>Strategic Account Planning:</b></span></span></span></span></span></span><ul style="list-style-type:disc"><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Develop and implement strategic account plans aligned with company objectives and client needs.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Set clear objectives, targets, and KPIs for each key account, and monitor progress regularly.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Anticipate client needs and proactively propose innovative solutions to enhance value and drive revenue growth.</span></span></span></span></span></span></li></ul></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><b>Collaboration and Communication:</b></span></span></span></span></span></span><ul style="list-style-type:disc"><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Work closely with internal departments such as sales, marketing, and product development to ensure alignment in delivering exceptional customer experiences.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Communicate effectively with clients and internal stakeholders, providing regular updates, reports, and presentations as needed.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 72.0pt"><span style="font-family:Calibri,sans-serif">Coordinate and participate in meetings, events, and conferences to represent the company and promote its products and services.</span></span></span></span></span></span></li></ul></li></ol><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span style="color:#464048">Qualification and requirements:</span></b></span></span></span></span></p><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span style="color:#464048">To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</span></span></span></span></span></p><p> </p><ul><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Bachelor's degree in Business Administration, Marketing, or a related field. MBA or equivalent is a plus.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Proven experience in key account management, preferably in the dental or healthcare industry.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Strong understanding of sales principles and practices, with a track record of achieving sales targets and driving revenue growth.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Excellent communication, negotiation, and interpersonal skills.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Strategic thinking and analytical abilities to develop and implement effective account plans.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Ability to work independently, prioritize tasks, and manage time efficiently.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Proficiency in MS Office suite and CRM software.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span style="background:white"><span style="color:#464048"><span><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif">Fluency in Turkish and English languages.</span></span></span></span></span></span></li></ul><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><b><span lang="EN-US" style="color:#464048">Why Join Us:</span></b> </span></span></span></span></p><p> </p><p><span style="font-size:11pt"><span style="background:white"><span><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="color:#464048">At Straumann Group, we are committed to excellence in dental solutions and patient care. As a Key Account Manager, you will have the opportunity to work with leading professionals in the dental industry, drive business growth, and make a meaningful impact on the oral healthcare landscape in Istanbul. We offer competitive compensation, professional development opportunities, and a dynamic work environment where your contributions are valued and recognized.</span></span></span></span></span></p><p> </p><br><p> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.</p><p><b>Employment Type: </b>Full Time </p><p><b>Alternative Locations: </b>Turkey : Istanbul </p><p><b>Travel Percentage: </b>0 - 60% </p><p><b>Requisition ID: </b>14180</p><p> </p>