KYC Global Training Partner is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Management and delivery of the New Hire KYC Foundation Course for Banking, Markets and Citi Commercial Banking (CCB)
• Deliver training to all business levels, operations to senior managers
• Ensure that all learning and development deliverable / queries / requests are delivered on time and to the highest standard
• Develop and maintain good client relationships
• Identify skill gaps on an on-going basis and design / amend training material and assessments and accordingly using the most appropriate learning interventions
• Remain informed of business strategy changes and of new policy, process and technology enhancements and develop necessary training material.
• Maintain Good housekeeping: tracking attendance, on time publishing of training Invites, New Hire follow ups, publishing training material
• Strengthen the capabilities and enhance support within an already strong and collaborative team

Qualifications:

• 2-5 years of KYC experience and/or learning & development environment
• 1-2 years of experience in preparing and delivering trainings to various levels within an organization
• Proven ability to make effective and timely decisions
• Fast learner and adaptability to work across different regions
• Demonstrated ability to build and cultivate partnerships across business regions
• Computer literate with good knowledge of MS Office applications
• Adult learning and technology-based learning advantage
• Good knowledge of learning and development principles advantage
• Strong knowledge of Citi systems, products and processes advantage

What we offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus
• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
• Hybrid model of work – from modern offices and from home
• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
• Unlimited development opportunities within Citi global network.
• Exposure to a wide range of internal stakeholders as well as to senior management
  
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