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Assura

Au rang des principaux assureurs-maladie suisses, Assura bénéficie de la confiance de plus de 800'000 clientes et clients. Au quotidien, elle s’engage en faveur d’interactions clients simples et de qualité. Assura, ce sont aussi des primes abordables et des assurances et services innovants, destinés à accompagner le patient dans la complexité du système de santé. Avec 1’700 collaboratrices et collaborateurs et 21 succursales, Assura propose un service de proximité, dans toute la Suisse.


Key information

Assura
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6 reviews

A dynamic atmosphere at Assura, despite managerial challenges

5.0

  • Salary and benefits
    4.0
  • Management style
    3.0
  • Working atmosphere
    4.0
  • Career opportunities
    5.0
Current employeeInternship

09 September 2024

What works well?

Working at Assura means evolving in an environment that's bubbling with energy and openness, where every day brings its share of dynamism. Flexible working hours and partial reimbursement of public transport costs make balancing work and personal life not only possible, but enjoyable. The team spirit is palpable, turning every project into a stimulating and rewarding adventure. Everyone has the chance to develop professionally while making a positive contribution to our customers' experience. What's more, the opportunities for internal mobility on offer are springboards for career development, opening the way to new experiences and learning within the company.

What could be improved?

Although the environment at Assura is generally positive, there are some challenges associated with occasional disorganization and gaps in management, particularly at senior management and CEO level. These aspects can sometimes slow down processes and make communication less effective than it could be. This can lead to frustration among employees, especially when strategic decisions seem to lack clarity or consistency, impacting overall efficiency and job satisfaction.

Translated from French

Employer comment

13 September 2024

We would like to thank you for the time you have taken to write this review and for your positive feedback on your experience with our company. Your comments on the measures we have put in place to offer excellent conditions to all our employees are also invaluable and encourage us to maintain this positive dynamic. We also take into account your constructive feedback on areas for improvement. Rest assured that we are exploring ways to optimize these aspects. Thank you again for your contribution and commitment. We're delighted to be able to count on you, and we wish you all the best for the future. The Human Resources team

Translated from French

Good working atmosphere and flexible working hours

2.0

  • Salary and benefits
    4.0
  • Management style
    2.0
  • Working atmosphere
    3.0
  • Career opportunities
Former employeePermanent

03 February 2024

What works well?

Nice location Nice office Cafeteria on almost every floor

What could be improved?

Integration. The tutorials are good, but not enough. Communication within the department when everyone is absent / sick / on vacation. Explanation of computer system deplorable - too much time wasted reconfiguring documents when they were templates. Very poor HR management (of course they're always right, even if there have been serious mistakes on their part).

Translated from French

Employer comment

01 March 2024

Dear former colleague, We would like to thank you for your feedback and for pointing out the benefits you appreciate within the company. Your satisfaction with these aspects rewards our efforts to offer quality working conditions and environment. We are also very attentive to the concerns of our employees, so we thank you for your feedback on the tutorials, although perhaps insufficient to cover all aspects of a complex field such as ours. We recognize that acquiring the necessary knowledge can take time. We'll pass on your feedback to the team in charge of integration and training. We hope you enjoy your new job and wish you all the best for the future. The Human Resources team

Translated from French

Plus jamais ça

1.0

  • Salary and benefits
    4.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent

30 January 2024

What works well?

Salaire et avantages tels que contribution à la prime LAMal et transports.

What could be improved?

Ambiance lourde, pression, incompétence managériale (tout autant N+1 que RH - personne ne sait qui fait quoi), turnover incroyable, zéro écoute, zéro évolution et surtout, zéro moyens mis en place pour une quelconque amélioration interne (devoir payer ses outils de travail reste inadmissible). Pour préserver la santé mentale je déconseille cette entreprise plus que toute autre.

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Overall ratings

1.8
Based on 6 reviews
5 stars17%4 stars0%3 stars0%2 stars17%1 star67%
  • Management style
    1.6
  • Salary and benefits
    3.2
  • Career opportunities
    2.3
  • Working atmosphere
    2.8

Review this company