Head of Client Insights & CRM
Infos sur l'emploi
- Date de publication :19 septembre 2024
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Lieu de travail :Le Brassus
The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.
If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career!
Job DescriptionYou will be at the heart of the organisation in this position thanks to your ability to anticipate the needs and wants of our clients to create personalized relationships and develop unique experiences. Your main tasks will be:
- To follow and analyze market and client trends in order to adapt action plans;
- To develop and deploy new tools to improve client experience;
- To consolidate and develop strategic recommendations that will drive cross-functional initiatives;
- To be at the center of exchanges amongst different teams, you will become the main point of contact in the Commercial, Brand, Product and Digital departments;
- To present results and recommendations to various stakeholders in order to contribute to the future of the brand.
- You have at least 10 years' experience in a similar position with managerial experience;
- You have developped and deployed new strategies in the past;
- You are known for your strong analytical skills and your capacity to bring people together;
- Your are fluent in French and in English in order to communicate with your colleagues at HQ and in affiliates.
Some of the benefits we offer:
* Basic and Supplementary Health Insurance coverage.
* 6 weeks annual vacation with 2 additional weeks between Christmas and New Year.
* Free personal sport coaches and group activities.
* Financial support for sporting and cultural activities, as well as for soft mobility (e.g. public transportation).
* Free parking spaces and charging stations for electric vehicles.
* Possibility to work remotely from one of our remote sites (located in cantons Geneva,Vaud and Neuchatel).
* A pension fund (OP) with an advantageous employer contribution.
Would you like to make your expertise come to life at Audemars Piguet? Don't hesitate and apply online! We look forward to discussing opportunities that could fit your next professional adventure.