Responsibilities:

• Act as the Single Point of Contact (SPOC) of the Fiscal Reporting team for the Front Office and other departments of the Bank.

• Handle all queries addressed to the Fiscal Reporting main mail box, either directly or by dispatching it to the relevant team(s).

• Handle all phone calls to the Fiscal Reporting hotline. If the queries cannot be answered immediately ensure that they will be handled in a timely manner and follow up until resolution

• Make sure an accurate feedback is provided to the requestor on any error, late document and answering in a timely manner to any query related to his/her mission and duties

• Handle all the controls of the fiscal reports for various countries

• Manage, follow up and make sure that any problem raised with the various Bank departments and/or external providers is solved in a timely manner

• Manage and prepare the tax reclaim forms for various countries

• Perform regular and ad-hoc reporting related to statistics for internal and external parties

• Act as a business partner by bringing his/her expertise and the relevant support and input to the other departments of the bank (Front Office, Compliance, Legal…) when required (on a complex situation, on the implementation of new regulations or bank’s decisions, new projects)

• Participate in the projects as required

• Make sure any issue is raised appropriately to the Management depending on the risk

Profile:

• Mandatory experience in a Private Bank in Switzerland within the tax department
• Mandatory knowledge of QI / Fatca / CRS
• English: Advanced
• French: Advanced
• Be solution oriented’ and have a strong sense of customer services.
• Be proactive and driven.
• Developp and maintain a relationship network within the various Bank departments.
• Comply consistently with internal and external regulations.
• Immediate availability