Quality Coordinator Complaint - Medical Device (3 months)
Michael Page Switzerland
Infos sur l'emploi
- Date de publication :24 septembre 2024
- Taux d'activité :100%
- Type de contrat :Temporaire
- Lieu de travail :Nyon
We are looking for a skilled Quality Coordinator Complaint to ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
Our client is a growing medical device company.
Description
We are looking for a skilled Quality Coordinator Complaint to ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
- Train and supervise personnel in the correct implementation of work procedures.
- Participate to the creation of SOP of the quality system related quality management.
- Ensure good cooperation and communication within the team and with other teams and departments within EMS.
- Continuously look for improvements in working procedures within the team and across other departments, if relevant.
- Ensure a high level of quality of work within the team.
- Manage KPI's relevant and report them to the Head of Quality.
- Report to the Quality management.
Complaints Management:
- Ensure effective complaints management by anticipating actions required to allow pertinent analysis and by following implementation of actions decided during complaint committee meetings.
- Communicate with competent authorities, distributors, subsidiaries, and complainants.
- Organise meetings / work tasks to define action plans, by following action plans implementation and by verifying actions effectiveness.
- Coordinate the actions with the different EMS departments involved.
- Update the KPI Key performance Indicator related to the complaints.
Profile
- 1-3 years of experience in quality coordinator complaint in an international environment.
- Technician in Quality Insurance Management or technician with good medical device knowledge.
- Knowledge of the requirements relative to the ISO13485, European directive 93/42 and 21 CFR part 820.
- Good skill for communication and coordination.
- Knowledge of the usual computing tools.
- Fluent in French and English.
- Conscientious, diplomat and rigorous.
- Ability to work independently and as part of a team.
Job Offer
Great opportunity to join a growing medical device company!
Contact
Michael Page Switzerland