Sr. Analyst Commercial Quality
Date de publication :
09 septembre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée- Lieu de travail :Wuerselen
Abiomed Europe GmbH is recruiting for a Commercial Quality Senior Analyst (EMEA), located in Wuerselen, Germany.
Due to significant growth, Abiomed is working to develop and enhance Commercial and Distribution capabilities globally, including Quality Operations support to these functions. The incumbent will be responsible for supporting multiple workstreams in support of this development activity, focused on implementation of J&J standards compliance for commercial operations, escalation and field action, 3PL logistics supplier quality, supplier quality management for distributors, storage, transportation, pack to order operations, repack/relabel, field service, product returns and material and product controls.
The incumbent will complete shop floor Quality responsibilities in the distribution center following standard operating procedures to ensure compliant, and efficient activities for the EMEA region, with an unwavering focus on customer experience.
This role is located at the Wuerselen distribution center in Germany.
Key Responsibilities:
Partners with the Abiomed Commercial and Distribution organizations to define customer priorities and quality plans to achieve customer requirements, support growth and ensure compliant commercial and distribution operations, with a focus on the EMEA region.
Completes commercial quality related escalations in accordance with Abiomed SOPs as directed.
Executes Field Actions in accordance with Abiomed SOPs as directed.
Performs shop floor Quality activities for all Wuerselen DC and Aachen related distribution, transportation, and customer service, including PTO (pack to order).
Approves, leads, or assists in investigations of non-conformances, and corrective and preventive action (CAPA) for EMEA distribution/PTO, transportation, and customer service.
Facilitates constructive interactions with suppliers to optimize logistics operations, encompassing effective communication, problem-solving, comprehensive training initiatives, and the deployment of new legislation and corporate requirements.
Reviews and approves assigned related change controls for EMEA distribution, transportation, and customer service.
Defines in collaboration with Abiomed Quality Management, processes, systems, resources, and SOPs, for the organization to align with the J&J policies, J&J standards, and applicable regulations. Develops proposals and options and builds consensus with colleagues on the solutions.
Implements the aligned processes and procedures at Abiomed to ensure compliant, efficient, and effective Commercial Quality operations in support of substantial growth forecast for the Abiomed business.
Ensures appropriate self-training is planned and achieved to support compliant operations within Commercial Quality. Ensures technical and business self-development through robust development planning and execution.
Identifies and implements cost and efficiency opportunities in collaboration with business partners in support of the Patient First agenda.
Other activities as required by management.