Clinical Application Specialist (Penang) - Biosense Webster
Synthes GmbH
Date de publication :
09 octobre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée- Lieu de travail :Webster
This role is responsible for Biosense Webster products and solutions in electrophysiology.
- To provide clinical support to existing and new hospitals primarily in Penang and within Malaysia.
- To communicate accurate information to physicians regarding all products and their indications.
- To provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully.
- To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions.
- To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory.
- To communicate any potential business opportunities to the Manager.
- Will provide expert clinical product and technical assistance and training to physicians and to all customers.
- Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service training.
- Creates awareness of business solutions and facilitates Sales Manager in engaging with key decision makers to drive incremental business.
- Maximize customer case support capabilities through proper planning, communication and scheduling techniques.
- Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally.
- Other admin support for franchise & ad hoc assignment.