Manager of Patient Experience Marketing IMM GI
Date de publication :
04 octobre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée- Lieu de travail :Johnson
Johnson & Johnson is recruiting for a Manager of Patient Experience Marketing Immunology GI, located in Titusville, NJ or Horsham, PA.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
Johnson & Johnson Innovative Medicine is committed to Patient Experience (Px), with the Patient Engagement and Customer Solutions (PECS) organization - that is creating more personalized, seamless and supportive experiences for patients during their treatment journey.
The Product Manager, Patient Experience (Px) Marketing, Immunology GI is an integral role on the patient experience team. This person will be responsible for pull through of our patient programs with key partners. Some specific aspects of your job will include:
Key Responsibilities:
- Support GI Tremfya specific marketing tactics. Collaborating across HCP and Patient media partners
- Build GI Tremfya withMe tactics and securing approval for all tactics
- Engage field teams in co-creating and continuously optimizing solutions for Tremfya withMe.
- Plan and partner with GI brand team on POAs/National meeting.
- Help lead training initiatives to ensure strong delivery of patient experience initiatives.
- Support the Associate Director with launch excellence for Tremfya GI
- Evolve our HCP/Patient portal platforms - cross team collaboration
- Ensure that relevant and appropriate messaging is available to partners via ownership and oversight of the HCP/Patient Message Library.
- CAC Captain – ensure smooth, efficient approval of PX TA pieces.
- Partner with PECS Patient Access and Affordability Solutions (PAAS) team on strategy and execution of hub access support services and patient cost and affordability solutions. Monitor/track program performance and finding opportunities to drive program experience improvements.
- Work closely with program owners in the PECS solutions teams to identify and pull through opportunities to optimize programs.
- Support a culture of learning, thoughtful risk-taking and experimentation.
- Create an inclusive environment in support of the company’s commitment to equal employment opportunity and the value of a diverse work force.
- Model ethical, Credo-based leadership with deep knowledge and respect for legal and compliance requirements.
About You
You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the providers who care for them. You are passionate about delivering a great support experience that patients will remember and want to tell other people about. You welcome the challenge of working in a highly visible, highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and ways of working. You consistently deliver great results, but even when you fall short - you learn from it.