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customer service manager salaries Zurich

Annual Gross Salary

Median based on 254 salary entriesCHF 73 003
median
2% earn betweenCHF 12 111 and CHF 15 480
2% earn betweenCHF 29 520 and CHF 36 000
6% earn betweenCHF 42 000 and CHF 52 000
18% earn betweenCHF 53 200 and CHF 60 300
13% earn betweenCHF 61 100 and CHF 67 000
16% earn betweenCHF 67 600 and CHF 76 000
median CHF 73 003
19% earn betweenCHF 77 000 and CHF 88 100
8% earn betweenCHF 90 000 and CHF 96 000
6% earn betweenCHF 97 500 and CHF 106 000
4% earn betweenCHF 109 000 and CHF 115 000
2% earn betweenCHF 118 400 and CHF 122 000
3% earn betweenCHF 125 000 and CHF 130 000
2% earn betweenCHF 137 000 and CHF 144 000
1% earn betweenCHF 150 000 and CHF 156 000
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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

customer service manager, Zurich

median
Men
Women
Men: 16-25median CHF 60 000
Women: 16-25median CHF 60 000
Men: 25-35median CHF 72 000
Women: 25-35median CHF 71 400
Men: 35-45median CHF 85 000
Women: 35-45median CHF 84 500
Men: 45-55median CHF 94 500
Women: 45-55median CHF 92 500
Men: 55+median CHF 172 000
Women: 55+median CHF 93 000
median CHF 73 038

Salary by work experience

The graph shows how the number of years working as a customer service manager relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 63 400. The graph also shows that the highest expected salary for this profession is CHF 105 000 per year.

Salary by work experience

customer service manager, Zurich

median
0-2 yearsmedian CHF 63 400
3-5 yearsmedian CHF 68 950
6-8 yearsmedian CHF 78 000
9-11 yearsmedian CHF 80 500
12-21 yearsmedian CHF 86 000
21+ yearsmedian CHF 105 000
median CHF 72 965
+66%

salary progression through years of experience

Salary trend

The graph shows how salaries for customer service manager have changed over time.

In 2023-2025, the annual median salary was CHF 73 650. From 2017-2019, the median salary reached its highest at CHF 74 000 per year.

Salary trend

customer service manager, Zurich

median
2017-2019 yearsmedian CHF 74 000
2020-2022 yearsmedian CHF 72 000
2023-2025 yearsmedian CHF 73 650
median CHF 72 965

Highest-Paying industries

The highest paying industry for a customer service manager is Machine / System construction, with an average salary of CHF 90 000 annually. Followed by Consumer / Luxury goods industry and Information technology / Telecom industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for customer service manager, Zurich

Industry

Median salary

/

Jobs

  1. Machine / System construction
    CHF 90 0002 jobs
  2. Consumer / Luxury goods industry
    CHF 87 1004 jobs
  3. Information technology / Telecom
    CHF 86 004Set up Job Alert
  4. Medical Technology
    CHF 84 000Set up Job Alert
  5. Chemicals / Pharmaceuticals
    CHF 83 000Set up Job Alert
  6. Commercial operation / Skilled crafts
    CHF 82 000Set up Job Alert
  7. Banking / Financial institutions
    CHF 80 0004 jobs
  8. Consulting various
    CHF 77 6003 jobs
  9. Recruitment agency / Staffing
    CHF 77 500Set up Job Alert
  10. Industry various
    CHF 75 000Set up Job Alert

Salary by cantons for customer service manager

The top two high-paying cantons for customer service manager are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

ZH

Zurich

customer service manager

CHF 74 541

median salary

Salary by canton

customer service manager

median
Aargau median CHF 74 000
Appenzell IR median CHF 0
Appenzell AR median CHF 0
Bern median CHF 68 000
Basel Land median CHF 82 000
Basel-Stadt median CHF 79 000
Fribourg median CHF 82 000
Geneva median CHF 73 450
Glarus median CHF 0
Grisons median CHF 0
Jura median CHF 0
Lucerne median CHF 67 000
Neuchâtel median CHF 83 000
Nidwalden median CHF 0
Obwalden median CHF 0
St. Gallen median CHF 74 100
Schaffhausen median CHF 0
Solothurn median CHF 71 332
Schwyz median CHF 0
Thurgau median CHF 77 000
Ticino median CHF 0
Uri median CHF 0
Vaud median CHF 80 600
Valais median CHF 0
Zug median CHF 80 300
Zurich median CHF 72 965
median CHF 74 541