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customer service manager salaries Throughout Switzerland

Annual Gross Salary

Median based on 1163 salary entriesCHF 76 918
median
2% earn betweenCHF 10 400 and CHF 26 106
1% earn betweenCHF 26 300 and CHF 39 375
4% earn betweenCHF 39 720 and CHF 48 633
8% earn betweenCHF 49 000 and CHF 56 700
19% earn betweenCHF 57 000 and CHF 67 200
15% earn betweenCHF 67 600 and CHF 76 000
25% earn betweenCHF 76 284 and CHF 92 300
median CHF 76 918
10% earn betweenCHF 92 500 and CHF 106 000
6% earn betweenCHF 107 000 and CHF 122 265
3% earn betweenCHF 123 000 and CHF 133 900
2% earn betweenCHF 135 000 and CHF 145 250
1% earn betweenCHF 147 000 and CHF 152 880
1% earn betweenCHF 154 000 and CHF 169 000
< 1% earn betweenCHF 169 200 and CHF 180 100
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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

customer service manager, Throughout Switzerland

median
Men
Women
Men: 16-25median CHF 60 000
Women: 16-25median CHF 60 000
Men: 25-35median CHF 72 800
Women: 25-35median CHF 72 150
Men: 35-45median CHF 88 299
Women: 35-45median CHF 88 000
Men: 45-55median CHF 95 000
Women: 45-55median CHF 94 000
Men: 55+median CHF 86 880
Women: 55+median CHF 85 940
median CHF 76 918

Salary by work experience

The graph shows how the number of years working as a customer service manager relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 69 555. The graph also shows that the highest expected salary for this profession is CHF 106 502 per year.

Salary by work experience

customer service manager, Throughout Switzerland

median
0-2 yearsmedian CHF 69 555
3-5 yearsmedian CHF 72 750
6-8 yearsmedian CHF 77 561
9-11 yearsmedian CHF 80 925
12-21 yearsmedian CHF 89 250
21+ yearsmedian CHF 106 502
median CHF 76 967
+53%

salary progression through years of experience

Salary trend

The graph shows how salaries for customer service manager have changed over time.

In 2023-2025, the annual median salary was CHF 78 000. From 2014-2016, the median salary reached its highest at CHF 79 000 per year.

Salary trend

customer service manager, Throughout Switzerland

median
2014-2016 yearsmedian CHF 79 000
2017-2019 yearsmedian CHF 75 500
2020-2022 yearsmedian CHF 74 166
2023-2025 yearsmedian CHF 78 000
median CHF 76 927

Highest-Paying industries

The highest paying industry for a customer service manager is Agriculture / Forestry / Wood, with an average salary of CHF 181 000 annually. Followed by Recruitment agency / Staffing and Machine / System construction industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for customer service manager, Throughout Switzerland

Industry

Median salary

/

Jobs

  1. Agriculture / Forestry / Wood
    CHF 181 000Set up Job Alert
  2. Recruitment agency / Staffing
    CHF 100 000Set up Job Alert
  3. Machine / System construction
    CHF 92 7503 jobs
  4. Health care / Social services
    CHF 90 000Set up Job Alert
  5. Chemicals / Pharmaceuticals
    CHF 87 150Set up Job Alert
  6. Information technology / Telecom
    CHF 84 000Set up Job Alert
  7. Utilities
    CHF 80 60010 jobs
  8. Consulting various
    CHF 80 00030 jobs
  9. Commercial operation / Skilled crafts
    CHF 80 000Set up Job Alert
  10. Consumer / Luxury goods industry
    CHF 80 0006 jobs

Salary by cantons for customer service manager

The top two high-paying cantons for customer service manager are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

CH

Throughout Switzerland

customer service manager

CHF 76 917

median salary

Salary by canton

customer service manager

median
Aargau median CHF 77 123
Appenzell IR median CHF 0
Appenzell AR median CHF 0
Bern median CHF 71 350
Basel Land median CHF 81 900
Basel-Stadt median CHF 81 100
Fribourg median CHF 84 500
Geneva median CHF 74 620
Glarus median CHF 0
Grisons median CHF 0
Jura median CHF 0
Lucerne median CHF 68 000
Neuchâtel median CHF 90 650
Nidwalden median CHF 0
Obwalden median CHF 0
St. Gallen median CHF 74 100
Schaffhausen median CHF 0
Solothurn median CHF 73 400
Schwyz median CHF 0
Thurgau median CHF 80 850
Ticino median CHF 0
Uri median CHF 0
Vaud median CHF 85 000
Valais median CHF 0
Zug median CHF 80 600
Zurich median CHF 75 100
median CHF 76 917