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customer service manager salaries Throughout Switzerland

Annual Gross Salary

Median based on 1125 salary entriesCHF 74 783
median
< 1% earn betweenCHF 10 434 and CHF 16 350
3% earn betweenCHF 18 000 and CHF 37 000
5% earn betweenCHF 37 700 and CHF 48 000
29% earn betweenCHF 48 560 and CHF 67 600
14% earn betweenCHF 67 600 and CHF 75 600
median CHF 74 783
19% earn betweenCHF 76 000 and CHF 88 500
13% earn betweenCHF 88 600 and CHF 103 000
4% earn betweenCHF 103 000 and CHF 113 500
3% earn betweenCHF 113 572 and CHF 122 633
3% earn betweenCHF 122 633 and CHF 135 000
2% earn betweenCHF 135 300 and CHF 144 000
2% earn betweenCHF 144 000 and CHF 156 000
1% earn betweenCHF 159 698 and CHF 168 250
< 1% earn betweenCHF 168 250 and CHF 180 305
Updated 3 days ago

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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

customer service manager, Throughout Switzerland

median
Men
Women
Men: 16-25median CHF 60 000
Women: 16-25median CHF 60 000
Men: 25-35median CHF 71 730
Women: 25-35median CHF 71 768
Men: 35-45median CHF 85 100
Women: 35-45median CHF 85 000
Men: 45-55median CHF 94 000
Women: 45-55median CHF 91 981
Men: 55+median CHF 85 940
Women: 55+median CHF 85 000
median CHF 74 783

Salary by work experience

The graph shows how the number of years working as a customer service manager relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 68 233. The graph also shows that the highest expected salary for this profession is CHF 95 300 per year.

Salary by work experience

customer service manager, Throughout Switzerland

median
0-2 yearsmedian CHF 68 233
3-5 yearsmedian CHF 71 416
6-8 yearsmedian CHF 74 976
9-11 yearsmedian CHF 80 000
12-21 yearsmedian CHF 85 000
21+ yearsmedian CHF 95 300
median CHF 74 760
+40%

salary progression through years of experience

Salary trend

The graph shows how salaries for customer service manager have changed over time.

In 2023-2025, the annual median salary was CHF 75 000. From 2014-2016, the median salary reached its highest at CHF 75 400 per year.

Salary trend

customer service manager, Throughout Switzerland

median
2014-2016 yearsmedian CHF 75 400
2017-2019 yearsmedian CHF 73 725
2020-2022 yearsmedian CHF 73 000
2023-2025 yearsmedian CHF 75 000
median CHF 74 760

Highest-Paying industries

The highest paying industry for a customer service manager is Agriculture / Forestry / Wood, with an average salary of CHF 192 000 anually. Followed by Recruitment agency / Staffing and Machine / System construction industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for customer service manager, Throughout Switzerland

Industry

Median salary

/

Jobs

  1. Agriculture / Forestry / Wood
    CHF 192 000Set up Job Alert
  2. Recruitment agency / Staffing
    CHF 100 000Set up Job Alert
  3. Machine / System construction
    CHF 92 024Set up Job Alert
  4. Health care / Social services
    CHF 84 000Set up Job Alert
  5. Chemicals / Pharmaceuticals
    CHF 83 000Set up Job Alert
  6. Utilities
    CHF 80 00016 jobs
  7. Commercial operation / Skilled crafts
    CHF 78 450Set up Job Alert
  8. Information technology / Telecom
    CHF 78 052Set up Job Alert
  9. Banking / Financial institutions
    CHF 78 00033 jobs
  10. Industry various
    CHF 78 0006 jobs

Salary by cantons for customer service manager

The top two high-paying cantons for customer service manager are Neuchâtel and Fribourg. Salaries vary per canton depending on the local job market and industry trends.

CH

Throughout Switzerland

customer service manager

CHF 74 782

median salary

Salary by canton

customer service manager

median
Aargaumedian CHF 73 000
Appenzell IRmedian CHF 0
Appenzell ARmedian CHF 0
Bernmedian CHF 66 500
Basel Landmedian CHF 82 000
Basel-Stadtmedian CHF 80 550
Fribourgmedian CHF 82 400
Genevamedian CHF 73 725
Glarusmedian CHF 0
Grisonsmedian CHF 0
Juramedian CHF 0
Lucernemedian CHF 65 500
Neuchâtelmedian CHF 83 000
Nidwaldenmedian CHF 0
Obwaldenmedian CHF 0
St. Gallenmedian CHF 74 100
Schaffhausenmedian CHF 0
Solothurnmedian CHF 69 864
Schwyzmedian CHF 0
Thurgaumedian CHF 77 000
Ticinomedian CHF 0
Urimedian CHF 0
Vaudmedian CHF 80 750
Valaismedian CHF 0
Zugmedian CHF 80 000
Zurichmedian CHF 72 800
median CHF 74 782