Field Service Engineer
Publication date:
22 August 2024Workload:
100%- Place of work:Cambridge/GB
Working within the Medical technology department , at ZEISS , we are looking for a Field Service Engineer to provide technical services and support to customers and colleagues regarding ZEISS products and solutions.
This customer-facing role takes responsibility for servicing, maintaining and installing Zeiss’s range of medical technology.
- Repairing, installing, and servicing ZEISS medical technology equipment and software solutions
- Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications
- Competence in delivering remote service to diagnose or repair
- Accurately diagnosing and resolving technical issues relating to IT networks, servers,
cloud based technologies and solutions
- Providing technical support to colleagues and customers
- Communicate effectively with 2nd level support to ensure issues are reported effectively and resolved quickly, sharing knowledge with 2nd level and local engineers
We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future.
If you want to make a difference in return for great employee benefits and career development opportunities then get in touch!
Your ZEISS Recruiting Team:
James Lawn, Natarlee Lawrence, Suya Rolph