6 months - Application Support Specialist - CTRM Aspect (ION)
Key information
- Publication date:15 November 2024
- Workload:100%
- Contract type:Temporary
- Place of work:ZUG or Remote, 6300 ZUG
This role offers a unique opportunity to audit, optimize, and realign a critical CTRM system, allowing you to make a significant impact on the organization's operational efficiency.
This mission can be done fully remotely an in a contracting / freelance model.
Actor in the commodities trading industry
Description
Audit & Assessment:
- Conduct a comprehensive audit of the current state of Aspect from ION, identifying system configurations, customizations, and process flows.
- Work closely with stakeholders to document requirements, identify gaps, and provide recommendations for improvements.
- Develop a roadmap for realigning Aspect to meet business objectives and regulatory requirements.
System Configuration & Optimization:
- Reset configurations as needed to optimize performance and ensure alignment with best practices in CTRM.
- Implement adjustments to ensure the application meets the evolving needs of the client, including updates to permissions, workflows, and user access controls.
- Provide oversight for data accuracy, data flow, and integrity within the Aspect system and its interactions with other applications.
User Support & Training:
- Serve as the primary support contact for end-users, providing guidance on functionality, troubleshooting issues, and resolving support tickets.
- Develop and deliver training materials to ensure end-users are knowledgeable and proficient in using the Aspect application.
- Work closely with cross-functional teams to address any reported application issues, minimizing downtime and ensuring smooth system operation.
Documentation & Compliance:
- Maintain thorough documentation of system configurations, changes, and procedures.
- Ensure that all modifications and workflows comply with company policies and relevant regulatory requirements.
- Assist with periodic audits to ensure ongoing compliance and system integrity.
Integration & SAP Collaboration:
- Collaborate with SAP specialists to plan and execute the integration of Aspect with SAP, ensuring a seamless data exchange between the two systems.
- Assist in designing integration workflows, documenting technical specifications, and troubleshooting integration issues as they arise.
Profile
Education: Bachelor's degree in Computer Science, Information Technology, Finance, or related field (or equivalent experience).
Experience:
- Prior experience with ION's Aspect CTRM is MANDATORY, including configuration, optimization, and support.
- 5+ years of experience in software application support, preferably with a focus on CTRM or commodity trading platforms.
- Experience with SAP integration is highly preferred.
Technical Skills:
- Proficiency in troubleshooting, configuration, and performance tuning of software applications.
- Familiarity with SQL, system auditing tools, and data integration platforms.
- Knowledge of SAP ERP systems and integration techniques is an huge plus.
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Ability to work independently as well as collaboratively in a team environment.
Job Offer
This role offers a unique opportunity to audit, optimize, and realign a critical CTRM system, allowing you to make a significant impact on the organization's operational efficiency.
A result-driven collaboration on a flexible model.
Contact
Michael Page Switzerland