Senior Specialist Sales Support, Orthopedics
Publication date:
09 October 2024Workload:
100%Contract type:
Permanent position- Place of work:Johnson
Johnson & Johnson is seeking a Senior Sales Support Specialist, Orthopedics to join our US Orthopedics Sales Organization team located in Raynham, MA, West Chester, PA or Warsaw, IN.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
The Sales Support Open Orders team has responsibility for assisting with critical execution of our billing and revenue processes. In particular, the development and deployment of strategies to support sales growth objectives by ensuring accurate and compliant billing. The team is an important enabler for acheiving business objectives by helping accelerate speed to revenue for sales geographies in our Spine, CMF, and Trauma businesses. The role involves a combination of business partnering with the sales organization, and detailed reconciliation of invoicing and sales data.
Responsibilities:
- Collaborates with a defined geography of sales leaders and sales consultants, to identify and action opportunities to accelerate revenue collection post-surgery
- Proactively builds strong and inclusive relationships with business partners based on integrity and trust.
- Analyzes and reconciles order acknowledgement, purchase order, and invoice data to solve billing problems and close open purchase orders
- Achieves open order reduction goals for specified geography by analyzing customer trends and working with sales organization to resolve mismatches and discrepancies
- Proactively identifies new insights to support business decisions and sales operations needs, including system enhancements, process improvements and other activities
- Ad-hoc projects as required