Senior Manager, Multimedia Solutions - Titusville, NJ
Publication date:
11 October 2024Workload:
100%Contract type:
Permanent position- Place of work:Titusville
Johnson & Johnson (J&J) Innovative Medicine is recruiting a Senior Manager, Multimedia Solutions, located in Titusville, NJ.
At J&J Innovative Medicine, we are working to create a world without disease. Redefining lives by finding new and better ways to prevent, intercept, treat and cure disease encourages us. We bring together the best minds and pursue the most promising science. We collaborate with the world for the health of everyone in it.
Are you an individual who possesses a strong passion for multimedia production? Do you have knowledge about Digital Asset Management Tools and Content Delivery Methodologies? If so, we have an exciting opportunity for you! The Strategic Business Solutions Group is looking for a Senior Manager of Multimedia Solutions. In this role, you will primarily support the field sales organizations and marketing teams across all J&J Innovative Medicine therapeutic areas. You will be responsible for customer project deliverables and supporting large groups and live stream meetings. Additionally, this role requires significant vendor management and acting as an ambassador for Multimedia Solutions.
Key competencies of the position include collaboration with internal customers and partners across the business to drive adoption of new solutions that address evolving customer needs and deliver value to the business. Leading without authority, specifically accountability with your vendor resources and AORs adherence to the Janssen Production Playbook. Additionally, ability to customize and present value proposition of the department to a variety of partners and internal customers across the business. Finally, it will be important for you to actively engage, challenge, and inspire others, while identifying opportunities for growth.
Key Responsibilities:
As a driver of key results, this role will have the following key responsibilities:
- Manage multiple vendors, domestic and global, to hold them accountable for fulfilling their Service Level Agreement while ensuring they are maximizing productivity and efficiencies for J&J.
- Ensure scalable models are appropriately used, so Multimedia Solutions can manage the ebbs and flows of workload volume. Participate in planning for a growth model.
- Ability to increase awareness around Multimedia Solutions services including but not limited to delivering capability presentations and updating the MS website.
- Collaborate with internal business partners such as IT, Finance, Sales Analytics, and Regulatory/Legal approval process owners. Collaborations will include sharing standard processes, identifying requirements, successful partnering on key deliverables, and concepting around increased efficiency and speed to delivery.
- Provide counsel to the sales and marketing organizations as to most efficient and cost-effective production methodologies. Stay up to date with the latest multimedia design trends, technologies, and standard processes, and recommend innovative approaches to enhance and simplify our multimedia content to deliver engaging user experiences.
- Regularly measuring customer approval of services including gathering “voice of customer” feedback.
- Ensure timely completion of all regulatory and legal training by all vendor contractors.
- The position also completes additional responsibilities as assigned by leadership and as the need arises.