BU PGSV Marketing and Sales, Global Service Channels & Segment Leader

Are you ready to lead and drive global marketing and sales activities in a dynamic role?

As the Global Service Sales Network (Channels and Segments) Leader, you will manage a team and develop strategies to grow orders, margins, market share, and customer satisfaction.

This role involves developing and implementing market-based strategies for portfolios, regions, channels, and key accounts to drive top-and bottom-line growth. Join us to make a significant impact on our global service sales

network.

Within this role, you will have two direct reports responsible for Data Centers and Renewables/Generation. You will directly manage all other segments.

This is a global role, and applicants will be considered from multiple locations. Travel will be required.

Key Responsibilities:

Leadership & Strategy:

• Lead, mentor, and guide the service segment team to align and implement segment sales and marketing activities.
• Develop and drive the Service Go-to-Market (G2M) Strategy to generate volume and profitability growth across assigned market segments.
• Ensure all market segments meet financial targets and increase relevant metrics.

Market-Based Approach:

• Develop and implement a market-based approach, including direct, third-party, and project sales.
• Build and maintain customer relationships with key stakeholders to support segment service opportunities and convert them to orders.
• Act as a segment champion, helping customers develop and execute segment strategies.

Global Segment Community:

• Establish a global segment service community and promote pipeline and orders growth.
• Align region-by-region with business units to achieve rapid service orders growth.

Representation & Collaboration:

• Represent Hitachi Energy Service segment solutions within the Hitachi Energy INL structure.
• Leverage complementary segment offerings from other Hitachi companies like Hitachi Vantara and Global Logic.
• Collaborate with Account Management and INL Segment structures to achieve account budgets and maximize service market share.

Data-Driven Approach:

• Foster a data-driven approach using Hitachi Energy’s Standard Tools such as Installed Base Management, Salesforce, and Centers of Competence (CoCs).
• Promote and communicate best practices throughout the service network.

Service Segment Strategy:

• Develop a service segment strategy to meet market requirements.
• Ensure the value proposition for the segment is well communicated to all stakeholders.
• Identify and prioritize key accounts, providing feedback on market developments and requirements.

Financial & Operational Management:

• Monitor appropriate prices and margins within defined segments.
• Support the sales team in negotiating key contracts.
• Assist the Marketing and Service Manager in developing a cross-BU service model to capture and accelerate growth.

Customer Engagement:

• Build and maintain strong relationships with key customers, stakeholders, and decision-makers.
• Enhance sales capability and build a sustainable segment sales pipeline in collaboration with the INL Segment Manager.

Key Qualifications & Skills:

• Education: Bachelor’s or master’s degree in business, Engineering, or a related field.
• Experience: Extensive, demonstrable experience in sales, account management, or management consulting within the energy sector.
• Skills:
  • Proven track record in selling and negotiating strategic, complex customer-facing projects.
  • Strong understanding of electricity/energy infrastructure development processes and their contractual and financial structures.
  • Excellent project management skills, initiative, flexibility, and resourcefulness.
  • Well-developed communication and organizational skills.
  • Fluent in English, both written and spoken.
  • Willingness to travel for business assignments.
  • Experience in leading and managing change communications.
  • Experience in line management is desirable.

Key Competencies:

• Strategic Vision: Ability to develop and execute long-term strategies.
• Leadership: Inspire and lead teams to achieve goals.
• Customer Focus: Understand and meet customer needs.
• Analytical Thinking: Analyze data to make informed decisions.
• Communication: Clearly convey ideas and information.
• Results Orientation: Drive for results and continuous improvement.