Inside Sales Representative (part-time, 50%)
Publication date:
14 February 2025Workload:
50%Contract type:
Permanent position- Place of work:Basel
Job summary
Join Lufthansa Cargo as a part-time Inside Sales Representative! Be part of a dynamic team in Basel offering great opportunities.
Tasks
- Manage spot quotations and make proactive sales calls.
- Coordinate bookings and allocations efficiently.
- Support customer retention and promote eServices.
Skills
- High school diploma/GED with 1-2 years of cargo experience.
- Fluent in English with advanced IT skills needed.
- Knowledge of airfreight, logistics, and sales required.
Summary from the original job ad
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Inside Sales Representative (part-time, 50%)
Application deadline 07.03.2025 / Employment start date as of June 2025
The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. S/he performs opportunity management and customer retention in a team with Outside Sales and promotes the LCAG eServices.
Sounds interesting? Apply now!
Facts
Location
Basel
Employment level
Direct entry
Function
Sales / CRM
Working time
Part time
The Inside Sales Representative's main tasks are:
- Enters transportation agreements with customers
- Processes bookings per guidelines
- Books standard/special products, ensuring profitability
- Provides quotations considering pricing rules and upselling
- Advises customers on transport solutions in coordination with sales/handling teams
- Manages accounts and easySales
- Oversees LTC bookings and allocation performance
- Arranges ex-works pick-ups
- Assists in acquiring new accounts and business
- Supports sales team in achieving revenue/tonnage goals
- Joins sales visits as needed
- Shares market insights with sales and management
- Handles charter requests with Network-on-Demand team
- Manages account data in CRM, updating stakeholders
- Promotes eChannel usage and follows up Spot Quotes
- Acts as customer touchpoint for claims/complaints, promoting eClaims
- Participates in local sales events
Julia Weinheimer
Manager Sales and Handling Basel
Lufthansa Cargo AG
Are you a sales-driven professional with a passion for customer engagement? As an Inside Sales Representative, you'll be at the heart of our cargo sales operations—handling spot quotations, making proactive sales calls, managing allocations and bookings, and driving customer retention.
The ideal Candidate should meet the following requirements:
- High school diploma/GED is required
- 1-2 years cargo experience or equivalent
- Fluent written and spoken English and German language skills
- Industry knowledge (Airfreight, Logistics, Transportation, Sales) is required
- Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook
- Part-time role with 20,5 hours per week
We kindly request that all applicants submit a CV/Resume, Reference List, Motivation Letter and necessary certificates with their application for this position.
Please note that a valid work permit for Switzerland, the EU, or EFTA is required to be eligible for this position.
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.www.lufthansa-cargo.de
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