Senior Vice President, Middle Corporates Relationship Manager (Consumer & Retail, Business & Professional Services)

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. This particular position is hired to join the Consumer & Retail, and Business & Professional Services Industry verticals. Excellent communication skills are required to guide, influence and collaborate with internal stakeholders to deliver the best to clients. Accountable for business results or authoritative advice regarding the operations of the business. May responsible for handling staff management matters including resource management and allocation of work within the team/project.

Responsibilities:

• Client calling to deepen relationships and proactively owns, responds to, and anticipates future needs, roadblocks or risks and expectations
• Identifies customers' needs and cross-sell opportunities to deepen and increase share of wallet;
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Works closely with internal stakeholders on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels
• Manage the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates intermediate to advanced credit skills; experience in structuring complex deals is an advantage.
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates solid credit skills, capable of structuring credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
• Ability to work effectively in team setting.
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Direct experience in covering Consumer & Retail and/or Business & Professional Services is an advantage

Education:

• Bachelor’s/University degree, Masters degree is an advantage

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