Strategic Digital Delivery Manager - Wealth & Personal Banking
Publication date:
09 October 2024Workload:
100%Contract type:
Permanent position
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Strategic Digital Delivery Manager.
Principal Responsibilities
- Point of contact for Singapore market business teams liaising with the global value stream delivery teams
- Establish a holistic view of delivery across all funding sources
- Establish market delivery governance to optimise interactions with Regional and Global teams
- Build strong relationships and credibility with the executive teams and be seen as a trusted advisor when it comes to digital transformation and delivering complex change
- Identify delivery blockers and co-ordinate resolutions across market, regional and global stakeholders Help market teams to build investment cases at an aggregated level linking to the OKRs
- Support global teams to synthesize investment demands from the Market and identify common capabilities and prioritize scalable solutions for delivery
- Work with the markets to understand local priorities and ensure they are visible to Regional and Global stakeholders
- Coordinate market demand and liaise with the value streams for guidance on global solutions and VS backlog prioritisation
- Translate the strategic priorities into a meaningful, executable, prioritized roadmap and facilitate their design and execution
- Assess local demand and identify capability gaps in order to deliver the VS outcomes
- Collaborate with the Business stakeholders in leading or supporting strategic initiatives
- Support the Business and markets in designing, facilitating, and running workshops, and in proposing recommendations
- Ensure key learnings are captured to improve methodologies and share best practice
- Research new technologies & services, assess competitors, new entrants, and review digital regulations and put recommendations forward for new capabilities
- Work with the other Market Engagement Teams to share learnings and identify synergies across markets