Tech and Data Controls - AVP - MUMBAI

The Business Risk and Control Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Deals with most problems independently and has some latitude to solve complex problems Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations bases on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Limited but direct impact on the business through the quality of the tasks/services provided. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Integrates other control functions to ensure all risks are fully scrutinized
• Identifies risks that cross the businesses and organizing cross-functional solutions
• Tracks and resolves on all risk issues - Process Management - Ad Hoc reporting.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Work with teams in the planning and execution of improvement strategies.
• Monitoring indicators and support to disseminate knowledge of topics related to Risk & Control impacting Technology applications and processes.
• Develop relationships with support functions and senior leadership.
• Influence decisions on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Support and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Work with the team to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
• Support to ensure risk and control responsibilities and accountabilities are embedded within FLUs, including contributing to training and leading by example.
• Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualification & Education

• 7 - 10 years Project Management experience in financial services, control compliance or legal disciplines
• Experience with work-flow systems
• Excellent project management and organizational skills.
• Outstanding relationship building and relationship management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Knowledge / experience in assessing, designing and implementing technology and data controls
• Ability to identify technology/application control gaps
• Experience of partnering with Technology teams for enhancement of Technology controls
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Excellent written and verbal communication skills
• Ability to perform under pressure
• Ability to manage multiple tasks and priorities
• Ability to function independently
• Problem solver with the ability to translate plans in actions
• Bachelor’s/University degree or equivalent experience

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